Applied AI, Product Associate-Payments

JPMorgan Chase & Co.•New York, NY

12h•$99,750 - $150,000

About The Position

As an Applied AI, Product Associate within the Merchant Services Solutions & Commercialization team, you will support the design, delivery, and commercialization of AI-powered products that enhance merchant and client experiences across the payments lifecycle. The Merchant Services Solutions & Commercialization team is responsible for identifying, incubating, and scaling innovative solutions that accelerate growth, improve client experiences, and unlock new commercial opportunities across JPMorgan Merchant Services. The team partners across product, engineering, sales, servicing, and operations to bring innovative solutions to market and drive measurable business outcomes.

Requirements

3+ years of relevant product, technology, or domain experience
Foundational knowledge of product development and modern AI/GenAI solutions
Familiarity with LLM concepts, APIs, workflow automation tools, or related technologies
Strong analytical, problem-solving, and communication skills
Ability to work effectively across cross-functional teams

Nice To Haves

Experience in payments, financial services, SaaS, commerce, technology, or other data-driven industries is a plus

Responsibilities

Support product roadmap development and backlog management for AI and agentic initiatives
Partner with engineering and design teams to define requirements and deliver AI-powered capabilities
Assist with experimentation, prompt iteration, model evaluation, and performance optimization
Conduct customer, stakeholder, and market research to identify product opportunities and inform prioritization
Gather and synthesize user feedback to improve product experiences and business outcomes
Monitor product performance and support data-driven decision making
Contribute to launch planning, adoption strategies, and commercialization activities