Applications Team Leader

Cohu • Norwood, MA

1d

About The Position

An Applications Team Leader manages Applications Engineers and participates in typical Applications Engineering functions, including Test Program and Test Hardware development. The role involves ensuring the performance of assigned Applications Engineers through assistance, training, and guidance. This includes conducting performance assessments, developing improvement plans for underperforming individuals, and prioritizing team tasks. The leader is responsible for the development and coaching of the Applications Team, identifying training needs, and enhancing overall performance quality. They foster teamwork through active and positive communication and manage escalations to Applications Management within the ST group. A key responsibility is ensuring timely and professional responses to all customer inquiries. The role provides technical guidance and leadership for the team in application development projects and coordinates on-site and off-site customer support, including production ramp-up support, troubleshooting, and technical assistance. Collaboration with the global Applications Team is essential to meet defined goals and objectives.

Requirements

• Engineering / University degree or similar education
• 5+ years of experience in the ATE and/or semiconductor industry, preferably as an Applications Engineer.
• Experience and execution of successful projects as an Applications Engineer or similar.
• Direct responsibility for key customer support for 3+ years.
• Experience and contribution in key benchmarks.
• English knowledge (written and spoken)
• Programming skills
• Good interpersonal skills
• Good understanding of electronics and electrical engineering
• Creative
• Communicative
• Flexible
• Organized
• Willing to learn
• Willingness to travel
• Collaborate with other cultures
• Able to work in international teams.

Nice To Haves

• Mandarin knowledge very beneficial

Responsibilities

• Manages Applications Engineers and participates in Test Program and Test Hardware development.
• Ensures the performance of Applications Engineers through assistance, training, and guidance.
• Reviews and delivers team members' performance assessments based on Cohu’s PDE process.
• Actively pushes for improvement plans in case of low performance.
• Prioritizes tasks among the team.
• Takes an active role in the development and coaching of the Applications Team, identifies training needs.
• Identifies areas of improvement and enhances overall performance quality.
• Provides active and positive communication to maintain a strong sense of teamwork.
• Manages escalations to the Applications Management within the ST group.
• Ensures that all customer inquiries are responded to on time and professionally.
• Provides technical guidance and leadership for the team as part of application development projects.
• Coordinates on-site and off-site support activities for customers (including ramp-up support for production at customer site, on-site troubleshooting, technology and methodical support for customers).
• Cooperates with the Applications Team worldwide to meet goals and objectives.
• Participates frequently in customer meetings and fosters all levels of communications with customers.
• Focuses on existing business processes and their appropriate usage as well as continued improvement of existing processes.
• Reports SPR’s (system performance reports) upon detecting any issues on the tester operating systems.
• Writes application notes and papers for internal and customer use.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior