Applications & Sales Engineer

Lindemann Germany GmbHSan Antonio, TX
Onsite

About The Position

This role is responsible for providing Sales & Front-End Engineering Support, Applications Engineering & Solution Execution, Cross-Functional Coordination, Market, Product, & Knowledge Leadership, and ensuring Safety & Compliance. The position requires a deep understanding of company products and industry trends to support complex customer requirements and drive sales success.

Requirements

  • Bachelor’s degree in Engineering (Mechanical, Electrical, Mining, Metallurgical, Industrial, or closely related discipline).
  • 8–12+ years of experience in applications engineering, sales engineering, or technical sales within metal recycling or similar heavy industrial equipment environments.
  • Demonstrated experience supporting capital equipment or engineered system sales with significant technical complexity.
  • Strong understanding of heavy industrial equipment such as shredders, crushers, hammermills, material handling systems, and related processing technologies.
  • Ability to interpret engineering drawings, specifications, and process documentation.
  • Strong written and verbal communication skills with the ability to present complex technical concepts clearly to customers and internal teams.
  • Proven ability to work independently, manage multiple priorities, and operate effectively in a customer-facing role.
  • Willingness to travel frequently (typically 60–70%) primarily in North America, with occasional international travel.

Nice To Haves

  • Advanced engineering degree or relevant professional certifications (PE, PMP, Six Sigma).
  • Hands-on experience with equipment installation, commissioning, or field service support.
  • Familiarity with CRM systems (Salesforce or similar), ERP systems (SAP or similar), and basic CAD or layout tools.
  • Experience supporting large, multi-discipline system projects or long sales cycles.
  • Additional language skills (Spanish, Portuguese, German, French, or others) helpful but not required.

Responsibilities

  • Support Outside and Inside Sales throughout the sales cycle by providing technical consultation, application expertise, and solution development for complex customer requirements.
  • Lead technical engagement with customers, including site visits, process reviews, technical presentations, equipment trials, and scope clarification meetings.
  • Develop and review technical scopes of supply, equipment descriptions, system layouts, and value-added solution narratives for proposals, quotations, and bids.
  • Evaluate customer process data, operating conditions, and performance targets to recommend appropriate equipment configurations, system architectures, and upgrade paths.
  • Provide technical input into pricing strategy, risk identification, and commercial positioning for capital equipment and system opportunities.
  • Take ownership of more technical oriented customer accounts.
  • Perform applications engineering activities including equipment sizing, system configuration, layout development, and review of mechanical and electrical drawings.
  • Serve as technical support during order execution, manufacturing handoff, installation, commissioning, and start-up phases.
  • Troubleshoot complex performance, reliability, or process issues in collaboration with Service, Engineering, and Field Support teams.
  • Review operating feedback and performance data to recommend process optimization, upgrades, or additional equipment solutions.
  • Support customer training efforts related to equipment operation, maintenance, and best-practice application usage.
  • Act as a technical liaison between Sales and Technical Departments - Engineering, Product Management, Project Management, Supply Chain, and Manufacturing.
  • Ensure customer requirements, assumptions, and scope boundaries are clearly documented and communicated internally.
  • Support resolution of technical escalations or deviations through structured problem solving and cross-functional alignment.
  • Contribute technical input to product roadmap discussions based on field experience, customer feedback, and competitive insight.
  • Maintain deep knowledge of company products, system capabilities, and installed base applications.
  • Monitor industry trends, customer operating practices, and competitor solutions to inform sales strategy and application guidance.
  • Represent the company as a technical subject-matter expert at trade shows, customer seminars, and internal training sessions.
  • Capture and document application learnings, recurring issues, and best practices to support continuous improvement and knowledge sharing.
  • Ensure all solutions and site activities comply with applicable safety standards, regulatory requirements, and internal policies.
  • Promote safe work practices during customer site visits and support customers with safety-related application guidance when needed.
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