Applications Manager

QCR Holdings, Inc.•Moline, IL

7h•Hybrid

About The Position

The Applications Manager is responsible for the management and oversight of the Applications Analyst team, including responsibility for the operations of the bank core system, document management systems, lending applications systems, commercial banking applications, and application integrations for related applications. This position will collaborate with the architecture team to deliver a high performing enterprise banking system.

Requirements

Bachelor's degree in information systems, computer science or business administration, or equivalent work experience
Minimum two years of management experience, preferably in information technology.
Experience with document management and/or banking core application administration and integrations (Jack Henry Silverlake and/or Synergy is a plus).
Solid understanding of software development life cycle and version control.
Strong sense of urgency to fulfill customer requests in a timely manner
Strong verbal, written and interpersonal communication skills with the ability to present ideas to technical and non-technical audiences.
Solid organizational, time management and follow-up skills.

Nice To Haves

Jack Henry Silverlake and/or Synergy is a plus

Responsibilities

Manage all aspects of the applications analyst team including project work and day-to-day operations.
Understand capabilities of enterprise level systems and identify opportunities to optimize utilization.
Interface with customers across multiple business units to maintain thorough knowledge of customer segments and customer needs.
Gather data and analyze business and user needs in consultation with both business managers and end-users.
Participate in development of business and functional requirements, project scope, and schedules for projects.
Plan, coordinate and monitor the progress of projects to ensure their ongoing alignment with business goals.
Analyze complex business problems and processes and assess automation of systems solve them.
Collaborate with various IT functional areas including infrastructure, security, and architecture to deliver high performing solutions.
Provide ongoing communications with stakeholders, project team, business units, and management.
Coordinate activities with cross-functional team leaders.
Producing documentation such as policies, procedures, workflows and user guides.
Author and uphold software development lifecycle policy as it applies to internal development, system upgrades, and application integrations.
Hire, develop, motivate, and train staff, including planning and delegating work assignments and projects.
Evaluate performance, administer touch points and deliver performance evaluations.
Foster a positive work environment that encourages professional growth and development.
Establish clear expectations and hold team members accountable to performance and behaviors aligned with our culture.
Understand and administer compensation based on pay for performance philosophy, including merit increases and variable pay.
Participate in community engagement events. This can include professional, civic and community groups.
Comply with all company or regulatory policies, procedures and requirements applicable to this position.
Foster and preserve a culture of inclusion, innovation, collaboration, accountability, achievement and passion.
Additional duties and responsibilities may be required to support the company’s mission, vision and values.