Applications Lead, Property Technology
About The Position
At The Douglaston Companies, collaboration is at the heart of everything we do. We believe that great ideas come from working together, sharing perspectives, and supporting one another to achieve common goals. We’re excited to announce an opportunity for an Applications Lead, Property Technology to join our dynamic team. In this role you will own and evolve our Yardi platform and broader property management technology ecosystem across our Clinton Management portfolios. In addition to day-to-day platform administration and support, this role is a key driver of an active, multi-module Yardi expansion roadmap, including evaluating, implementing, and onboarding new capabilities as the organization continues to modernize and consolidate its property technology stack. You will work closely with IT leadership, property management, accounting, and vendor partners to ensure platform stability, integration health, and successful delivery of new initiatives.
Requirements
- Bachelor’s degree in information systems or computer science
- 7+ years in property technology or enterprise application administration in a property management or real estate environment
- 5+ years hands-on Yardi Voyager experience with demonstrated depth across core modules including leasing and financial operations
- Proficiency in SQL for reporting, data investigation, and integration troubleshooting
- Demonstrated experience leading application implementations or module rollouts, including requirements gathering, configuration, testing, and go-live support
- Experience managing third-party integrations and data flows across enterprise platforms
- Experience supporting multiple entities or a multi-portfolio environment with distinct operational and reporting requirements
- Strong organizational, cross-functional collaboration, and communication skills with the ability to work effectively with both technical and non-technical stakeholders
Nice To Haves
- Hands-on experience with Yardi AI-driven modules including CRM IQ, Chat IQ, Forecast IQ, or Asset IQ
- Familiarity with Yardi Virtuoso or other AI-assisted platform capabilities
- Experience with Procure to Pay or Concierge IQ modules
- Exposure to construction or mixed-use real estate environments spanning both residential and development operations
- Project management certification or equivalent experience
Responsibilities
- Serve as the primary owner of Yardi and the property management application ecosystem
- Manage system configuration, security, user access, and governance standards
- Maintain system documentation, configurations, and audit-ready controls
- Ensure application stability and reliability for critical business processes including leasing, resident services, and financial operations
- Lead the evaluation, planning, and end-to-end implementation of new Yardi modules including requirements gathering, configuration, testing, and go-live support, in partnership with property management and accounting stakeholders
- Manage implementation sequencing and prioritization across concurrent module deployments
- Serve as the internal subject matter expert on incoming Yardi modules and AI-driven capabilities, including CRM IQ, Chat IQ, Forecast IQ, Asset IQ, and emerging tools as the platform evolves
- Partner with Yardi account management and implementation teams to drive successful delivery and hold vendors accountable to timelines and outcomes
- Own and actively manage integrations between Yardi and third-party platforms, ensuring reliable data flow, consistency, and synchronization across systems
- Troubleshoot integration failures, coordinate with vendors, and implement long-term fixes
- Serve as the escalation point (Tier 2/3) for complex application issues across the property technology stack
- Partner with outsourced helpdesk and internal IT teams to ensure efficient triage and resolution of Level 1 issues
- Own root cause analysis for recurring issues and drive long-term resolution through system, process, or configuration changes
- Collaborate with Technology Enablement on identifying opportunities to reduce support volume through improved processes and user adoption
- Maintain and enhance Yardi reporting capabilities to support financial, operational, and executive reporting needs
- Use SQL and reporting tools to investigate and resolve data issues
- Ensure data accuracy, consistency, and usability across systems
Benefits
- Health benefits package including medical, dental & vision plans
- Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life insurance (basic- with option to purchase more); paid leave & disability programs.
- Pet insurance for our furry family
- Mental health resources, such as counseling, are available to our team members
- Time off- Paid Vacation time, Paid Holidays, Paid Sick days
- Employee Referral Program
- Tuition & certification Reimbursement
- Hybrid work schedule with 4 days in office and 1 day remote (subject to your work location and role). Ask our recruiting team for more information!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
