About The Position

The Applications Engineering Technician provides customers with product design recommendations based on knowledge of company products and design techniques. The role suggests modifications to customer specifications, develops mutually satisfactory adaptations of existing designs, and identifies new design options that may simplify engineering and manufacturing challenges. It supports the sales organization in generating new business and develops shielding and electromechanical solutions for qualifying projects. The technician works with OEM mechanical, electrical, and compliance engineers to design and implement company solutions, and supports product development from concept through full production. The position also assists with cost estimates, proposals, quotations, customer service related to product use, and manufacturing process development. It requires a small amount of travel to customer sites. The technician works primarily in a climate-controlled office with moderate noise and minimal safety or health hazards, while also moving about the facility and using required PPE in designated areas. Quality procedures and documentation must be followed, and other duties may be assigned.

Requirements

  • Ability to follow directions.
  • Adaptability and attention to detail.
  • CAD skills, including SolidWorks.
  • Computer and electronics knowledge, including ERP software.
  • Critical thinking and problem-solving skills to identify and resolve problems in a timely manner.
  • Customer service skills.
  • Dependability and integrity.
  • Design engineering and technology knowledge.
  • Interpersonal skills to interact with all team members.
  • Mathematics skills.
  • Negotiation skills.
  • Sales and marketing knowledge.
  • Time-management skills.
  • Verbal and written communication skills.
  • Ability to meet the described physical demands, including sitting, standing, bending, reaching, moving about the facility, and occasional lifting.
  • Follow company quality procedures and required documentation.

Nice To Haves

  • An engineering degree or equivalent is desired.
  • One to three years of industry experience is desired.

Responsibilities

  • Provide engineering support to the sales organization to help generate new business opportunities.
  • Design shielding and electromechanical solutions for qualifying projects.
  • Work with OEM mechanical, electrical, and compliance engineers to design and implement company-provided solutions.
  • Supervise the incorporation of changes into drawings, tooling, and specifications.
  • Assist in developing new products from concept through full production.
  • Assist with cost estimates, proposals, and quotations.
  • Provide customer service assistance as necessary regarding product use.
  • Assist the manufacturing department in developing processes to produce company products.
  • Develop relationships with product line supervisors to assist in designing products, equipment, and instruments.
  • Follow quality procedures, requirements, work instructions, and other required documentation.
  • Support quality improvement projects and contribute to the organization's mission.
  • Perform other duties as requested, directed, or assigned.
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