Applications Engineering Manager
About The Position
Reporting to the Director, Product Managment, the Applications Engineering Manager is responsible for leading and managing the Centrifugal and Diaphragm Metering Pump Application team comprised of Application Engineers and Product Specialist to support customers with technical support, quotations and product training. PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque®, All-Flo™, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment. PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.
Requirements
- B.S. mechanical engineering or equivalent degree required.
- Minimum of 3 years of experience as a technical manager
- Minimum of 5 years of experience supporting applications and/or engineering
- Ability to lead, mentor, and manage a team of engineers and product specialists.
- Advanced understanding of hydraulic theory, mechanical design, and pump equipment applications.
- A proactive, self-starting approach to anticipating challenges, troubleshooting, and executing actionable solutions.
- Highly organized with the ability to synthesize complex information and navigate fast-paced environments.
- Articulate written and verbal skills, with a track record of clearly presenting technical concepts to customers.
- A dedicated team player with a strong work ethic and a focus on delivering winning results.
Nice To Haves
- Experience in the pump industry highly preferred
Responsibilities
- Lead the Applications team to deliver industry-leading technical support for PSG chemical metering pumps and feed systems by driving ongoing cross-training across brands.
- Partner with Director, Product Management to establish, track, and manage departmental KPIs and metrics for team.
- Oversee complex technical support, product configuration, and quotation generation to directly accelerate the sales cycle.
- Performs technical support and troubleshooting for customers and end users in support of Sales.
- Manages the design and delivery of comprehensive technical training programs for or internal staff, customers, EPCs, consultants, and key industry stakeholders.
- Partners with Marketing by authoring technical literature, executing trade shows, industry/customer events and product training.
- Support Product Management Team on strategic initiatives, including New Product Development (NPD) launches.
- Champion adherence to company policies
- All other duties as assigned.
Benefits
- a 401(k) savings plan with employer contributions
- medical, dental and vision insurance
- wellness programs
- health savings account
- health care and dependent care flexible spending accounts
- company paid short-term disability and long-term disability
- company paid employee basic life and AD&D insurance
- supplemental employee and dependent life insurance
- optional accident, hospital indemnity and critical illness insurance
- adoption, surrogacy, and fertility benefits and assistance
- commuter benefits
- parental, military, jury duty, and bereavement leaves of absence
- paid time off, including 13 paid holidays per calendar year, paid vacation days beginning at 120 hours annually, 40 paid sick leave hours annually
- tuition assistance
- business travel services
- employee discounts
- an employee assistance program that includes company paid counseling sessions and legal services
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What This Job Offers
Job Type
Full-time
Career Level
Manager
