Applications Engineer

Amphenol Fiber Systems International•Allen, TX

1d•Onsite

About The Position

The Applications Engineer is a customer-facing technical role within the Marketing organization at Amphenol Fiber Systems International. The role interprets customer requirements, develops manufacturable fiber-optic solutions, supports sales responses to requests for quotation or information, and helps ensure delivered products meet or exceed customer expectations. The Applications Engineer works closely with Sales, Design, Manufacturing, Project Engineering, and Operations. The position is onsite in Allen, Texas, is full-time, includes 25% travel, and reports to the Applications Engineering Manager.

Requirements

Bachelor’s degree in mechanical, electrical, optical, or industrial engineering, physics, or a related technical discipline, or equivalent experience; the degree is stated as preferred.
3–5 years of experience in manufacturing quality, process engineering, product engineering, applications engineering, or relevant internships in fiber-optic or interconnect fields.
Must be a U.S. person as defined in ITAR (22 CFR 120.15), meaning a U.S. citizen or lawful permanent resident; employment is contingent upon meeting this requirement.
Prior exposure to customer support, RFQ/RFI responses, and bill of materials preparation.
Ability to read technical and engineering drawings.
Customer-focused, with excellent verbal and written communication skills.
Strong analytical and problem-solving skills, including the ability to make decisions and act in ambiguous situations.
Proactive mindset and drive to improve processes and organizational performance.
Excellent interpersonal skills and ability to collaborate across functions.
Highly organized and detail-oriented, with the ability to manage multiple projects concurrently.
Experience with MS PowerPoint and Excel.
Ability to achieve accuracy and thoroughness through consistent, focused management of small details.

Nice To Haves

Familiarity with CRM/PLM systems.

Responsibilities

Serve as the technical point of contact for customers, provide application support, and relay customer requirements to internal teams.
Respond to technical Requests for Quote (RFQs) and Requests for Information (RFIs) in a timely and accurate manner.
Develop detailed bills of material (BOMs) and configurations for harsh-environment fiber-optic cable assemblies and harnesses.
Assist with creating technical documentation, including proposals, specifications, datasheets, test plans, assembly instructions, and presentations.
Demonstrate prototypes and completed applications to customers and internal stakeholders.
Coordinate with engineering and manufacturing to ensure designs are producible and meet quality and performance requirements.
Support validation and testing activities, such as insertion loss, return loss, and OTDR, and interpret results for customers.
Track customer feedback and application trends to support new product opportunities and continuous improvement.
Stay current with advances in fiber-optic technologies and application engineering practices.