Applications Engineer

Snap-on • Dallas, TX

6d • Hybrid

About The Position

The Applications Engineer will serve as a key technical resource for Mountz customers, helping solve complex fastening, assembly, electromechanical, and factory integration challenges. This is a hands-on application engineering role with significant opportunity to grow. The ideal candidate will have strong technical expertise, curiosity, and the ability to work directly with customers, sales, product management, marketing, and engineering teams. As the Applications Engineering function continues to grow, this individual will have the opportunity to take on increasing leadership responsibility and potentially grow into an Applications Engineering Manager role in 1-2 years based on abilities. The successful candidate will be both a technical problem solver and a trusted partner to customers, helping them successfully implement Mountz solutions in real world manufacturing environments.

Requirements

• Bachelor's degree in Mechanical, Electrical, Manufacturing, Industrial Engineering, or a related technical field.
• 5+ years of experience in manufacturing, industrial automation, fastening, assembly, or a related engineering environment.
• Experience integrating equipment, tools, or devices into manufacturing or factory systems.
• Strong understanding of: PLC systems, Electromechanical systems, Servo motors, motion profiles, and controls, Industrial sensors, MES systems and work-cell controls, Manufacturing processes and documentation.
• Strong technical troubleshooting and problem-solving abilities.
• Experience with fastening and assembly processes strongly preferred.
• Excellent communication and interpersonal skills with the ability to work directly with customers.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Demonstrated interest in mentoring, technical leadership, and career growth.

Nice To Haves

• Professional proficiency in Korean or Spanish.

Responsibilities

• Provide hands on technical support to customers throughout the sales, integration, and post sales process.
• Troubleshoot complex fastening, electromechanical, and factory integration challenges.
• Support customers with application design, product selection, configuration, and implementation.
• Participate in customer visits, demonstrations, trials, and technical presentations.
• Support the integration of Mountz products into manufacturing work cells and production environments.
• Identify customer needs and translate them into practical technical solutions.
• Serve as a technical escalation point for complex application issues and train sales on the solution.
• Apply knowledge of fastening and assembly processes to solve customer manufacturing challenges.
• Troubleshoot and support systems involving: PLCs and factory controls, Electromechanical systems, Servo motors and motion profiles, Industrial sensors, Pneumatic systems and logic, MES and work-cell controls, Software and communication protocols.
• Assist customers with process documentation, system configuration, and implementation.
• Ensure solutions meet applicable safety, quality, and compliance requirements.
• Partner closely with Sales to identify opportunities and develop technically sound solutions.
• Work with Product Management and Marketing to communicate customer needs, application trends, and competitive insights.
• Provide technical feedback to influence product development, usability, and serviceability.
• Collaborate with engineering and development partners to ensure Mountz products integrate effectively into customer factory environments.
• Create and contribute to application notes, technical documentation, training materials, and demonstrations.
• Help establish and improve Applications Engineering processes, tools, and best practices.
• Contribute to the development of technical training programs and onboarding materials for future Applications Engineers.
• Share technical knowledge and mentor other engineers as the team grows.
• Identify opportunities to improve the consistency, scalability, and effectiveness of Mountz's customer-facing technical support.
• Take ownership of strategic applications initiatives.
• Mentor and train newer Applications Engineers.
• Lead customer integration projects and technical programs.
• Help establish Applications Engineering processes and KPIs.
• Take on increasing responsibility for team coordination and development.
• Potentially grow into an Applications Engineering Manager role as the organization and business needs evolve.

Benefits

• Comprehensive Insurance Benefits: Medical, Dental, and Life Insurance (100% employer-paid premium for employee coverage).
• Employee Assistance Program
• Flexible Spending Account
• 401(k)
• Paid time off.
• Training and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level