Applications Engineer

Clean Tech, Inc.•Austin, TX

6d•Hybrid

About The Position

The Applications Engineer will play a pivotal role in providing technical support and expertise in abatement applications for Pfeiffer abatement. This role will collaborate closely with the Applications & Technology team and interface with various stakeholders to ensure effective integration of Pfeiffer abatements in semiconductor processes.

Requirements

Solid understanding of semiconductor manufacturing processes.
Strong project management skills with attention to detail.
Excellent verbal communication skills to articulate technical concepts to both internal and external stakeholders.
Proficient in data analysis and presentation building for customer engagement.
Intensive knowledge of chemistry & processes used in semiconductor industry.
Excellent autonomous problem-solving ability.
Excellent teamwork skills.
Excellent customer service skills.
Bachelor's Degree in a technical or engineering field or equivalent experience required (Chemistry or Chemical Engineering background preferred)
Experience in semiconductor applications or related field.
Proficient in plotting data and building presentations for technical sales purposes.

Responsibilities

Collaborate with customers to understand their semiconductor processes and requirements, providing tailored abatement solutions and specifications.
Provide technical expertise in integrating Pfeiffer products into diverse semiconductor manufacturing environments.
Specify and validate system configurations for semiconductor customers, ensuring alignment with industry standards and Application BKMs.
Conduct technical sales presentations to showcase Pfeiffer applications in semiconductor manufacturing.
Collaborate with technology, engineering, manufacturing, and sales department to assist in the continuous improvement of legacy products (CIP) and/or design and development of new products necessary to make target accounts successful.
Work closely with Engineering and Application teams to prepare and review equipment engineering documents (SEED, etc.).
Provide input and actively participate in abatement troubleshooting/expertise and resolving quality / process issues with pumps installed at target customer sites; actively participate in writing failure analysis reports and 8D reports to customer.
Perform abatement calculations and develop system fingerprints during the specification process.
Review and approve customer-specific chemistry change requests.
Participate actively in installed base follow-up and optimization.
Participate in writing install, maintenance and service procedures with local field service support.
Maintain well-documented records for fingerprints, calculations, and installation documentation.
Participate in continuous improvement projects, safety meetings, task force and escalation meetings, management reviews, etc. as requested.
Propose & participate actively in customer application training.
Occasional work in the subfab may be required.
Assist in other applications team duties as needed.
Cross-training for applications support in other products as needed.