Applications Engineer

Flow Control GroupNorthampton, MA
8dOnsite

About The Position

Purity One, a subsidiary of Fluid Flow Products, is the premier cleanroom-certified, single-use source for the biopharmaceutical market and life science industry. Established in 2019, Purity One provides top-notch assemblies, quality individual tubing, hoses and fittings, and unmatched levels of customer service. Our state-of-the-art hose assembly and testing facility enables us to provide a comprehensive set of biopharmaceutical production solutions that meet strict standards for purity, certification and compliance. As a problem-solving partner, our experts connect life sciences, biopharmaceutical and pharmaceutical solutions providers with the products that meet their specific process and exacting quality assurance requirements. With shorter lead times and best-in-class traceability, we deliver a level of service and quality assurance that is unparalleled in the biopharmaceutical market. Purity One operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Requirements

  • Bachelor’s degree in Engineering, Life Sciences, or a related technical field (or equivalent experience)
  • 0–3 years of experience in a technical, engineering, or customer-facing role
  • Strong interest in technical sales, applications engineering, or customer support
  • Clear written and verbal communication skills
  • Willingness to learn and grow in a regulated biopharmaceutical environment
  • Ability to travel to domestic channel partners, customers and exhibitions

Nice To Haves

  • Exposure to biopharma, pharmaceutical, medical device, or life sciences manufacturing preferred
  • Familiarity with fluid handling components such as hoses, tubing, fittings, or single-use systems preferred

Responsibilities

  • Provide technical and inside sales support for biopharma hose and fluid transfer product lines, including product selection, application guidance, and basic troubleshooting
  • Support customers with technical inquiries, quotations, and sales opportunities
  • Serve as a technical support resource for sales teams across the distributor network, assisting with application questions and customer proposals
  • Prepare quotations, product configurations, and supporting technical documentation
  • Participate in customer calls and conduct local customer visits for application reviews, product evaluations, and training
  • Coordinate with sales, engineering, quality, and operations teams to support customer needs and order execution
  • Develop working knowledge of biopharma manufacturing environments, GMP requirements, and relevant industry standards (e.g., USP, ASME BPE)
  • Capture customer and distributor feedback to support continuous improvement of products, tools, and sales processes

Benefits

  • Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
  • Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
  • Training: FCG University learning and training platform available to all employees offering over 80k courses.
  • Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
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