Applications Engineer - Satellite & IoT

Skylo Technologies•Mountain View, CA

6d•$148,000 - $157,000

About The Position

Skylo is pioneering a standards-based approach to satellite connectivity, enabling direct connection of smartphones and IoT devices to satellites without special hardware or new networks. Their direct-to-device service is live on millions of devices globally, powered by Skylo's commercial NTN vRAN, a 3GPP standards-based, cloud-native platform that bridges terrestrial and satellite networks. This role offers the opportunity to work at the intersection of mass-market consumer devices, automotive, and industrial IoT, enabling connectivity in remote places.

Requirements

7–10 years of experience in the Telecommunication / Chipset / Module industry
In-depth expertise in LTE, VoLTE, NAS, and SMS call flows with a proven ability to perform detailed analysis of modem logs and PCAP traces for troubleshooting and optimization.
Knowledge of key network elements, including RAN, Evolved Packet Core (EPC) / 5G Core, and packet/signal gateways.
Strong command of foundational networking protocols such as HTTP, DNS, TCP/IP, and ICMP.
Solid understanding of device-level interfaces and protocols for both LTE and IoT ecosystems across various consumer operating systems.
Skilled in Python and shell scripting for automation, diagnostics, and development tasks.
Knowledgeable in analyzing and configuring network parameters related to latency, RF conditions, and timing to ensure optimal performance.
Fluent daily AI user — drafts, summarizes, researches, and debugs with AI tools without being prompted, and uses own judgment about when AI output is good enough and when it needs review.

Responsibilities

Serve as the primary technical bridge between Skylo and device manufacturers, chipset makers, and module partners.
Guide OEMs through device design and integration.
Troubleshoot complex protocol and network issues using deep cellular and satellite expertise.
Build standardized tools and processes for faster and more reliable partner onboarding.
Act as the primary technical advisor for partners from the initial concept phase, guiding OEMs on critical design choices for satellite network performance and commercial viability.
Provide deep, hands-on technical support throughout the development lifecycle, guiding partner engineering teams in developing and integrating firmware and software.
Troubleshoot complex issues by analyzing device logs and providing expert guidance on cellular network signaling and protocol behavior.
Forge strong technical partnerships with device and module makers, providing expert guidance on hardware integration and software development.
Leverage deep understanding of cellular modules and satellite network architecture to ensure seamless device operation on the Skylo Network.
Act as the primary technical liaison to drive development and support cycles with manufacturers to ensure their products meet network requirements efficiently.
Architect and implement standardized processes for device onboarding, SIM provisioning, and network visibility.
Develop clear guidelines, documentation, and tools to streamline partner integration and enhance operational efficiency.
Serve as a key technical authority who excels at cross-functional collaboration with Product & Engineering.
Translate complex satellite and cellular network concepts into actionable requirements and clear external communication.
Drive the development of self-service tools and resources (e.g., knowledge bases, diagnostic utilities) to empower partners and customers.
Actively establish and manage channels for collecting partner feedback, ensuring their insights are systematically incorporated into product and service enhancements.