Applications Engineer III - Handling System
About The Position
The Applications Engineer III plays a critical role in delivering high-quality, customer-focused solutions that support satisfaction, long-term customer relationships, and retention. The role combines conceptual engineering, project management, and customer engagement, acting as a key link between sales, customers, and internal teams. It requires technical expertise, a customer-service mindset, project ownership, and autonomy in delivering custom-engineered and standard solutions. The engineer develops application concepts, supports customers and Regional Sales Managers, and leads projects from concept through execution. The role also includes product testing and validation, customer training and visits, technical support, feedback to Product Management, process improvement, and mentoring less experienced engineers. The position is onsite during initial Monday–Friday training, with an opportunity to transition to a hybrid schedule.
Requirements
- Bachelor’s degree in mechanical, industrial, or similar engineering.
- At least 7 years of experience in Applications Engineering or a similar field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and prioritize multiple tasks effectively.
- Self-motivated, hands-on approach with strong attention to detail.
- Proficiency in MS Office and ability to learn new systems, including CRM/ERP systems.
- High level of professionalism and responsiveness to internal and external customers.
Nice To Haves
- Project management experience or training.
- Experience in material handling or vacuum systems.
- Experience as a team lead or supervisor, or experience serving as a mentor.
- CAD experience with SolidWorks or AutoCAD.
Responsibilities
- Develop conceptual solutions that provide value, performance, and reliability for internal and external customers.
- Serve as a primary technical interface for customers, building relationships and providing responsive support throughout the project lifecycle.
- Translate customer requirements into actionable concepts for design and production teams.
- Maintain advanced knowledge of the product portfolio to support diverse customer applications.
- Provide accurate and timely quotations and application support.
- Lead projects from concept through execution and align internal stakeholders.
- Manage multiple projects autonomously while meeting deadlines and priorities.
- Adapt to changing customer needs and project requirements while maintaining quality and responsiveness.
- Complete project handoffs to the design group with documentation and stakeholder alignment.
- Support Regional Sales Managers in delivering custom and standard solutions.
- Provide second-tier technical support for complex inquiries from internal and external customers.
- Collaborate with Internal Sales, Design, and Production teams to deliver projects successfully.
- Guide and support customer-facing colleagues as a technical resource.
- Lead product testing and validation to ensure performance and safety requirements are met.
- Provide hands-on training and technical guidance to customers.
- Host and support customer visits.
- Provide market and product feedback to Product Management.
- Support process improvements and operational efficiency initiatives.
- Assist with additional responsibilities, including cross-functional support.
- Mentor Engineer I and Engineer II employees technically and professionally.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
