Applications Development Supervisor

Arizona Department of Administration • Phoenix, AZ

7d • Hybrid

About The Position

The Apps Dev Supervisor is a hands-on leadership role responsible for driving the quality of our application software while managing a small, agile engineering team. The majority of this role involves active Quality Assurance—creating test plans, executing automated and manual tests, and ensuring application stability. Additionally, the Apps Dev Supervisor provides direct supervision, mentorship, and task management for one Developer and one QA Analyst, ensuring the team delivers high-quality code on schedule. Currently a hybrid position (3 days in the office and 2 days remote).

Requirements

• Proven experience mentoring, leading, or supervising technical staff.
• Thorough knowledge of service offerings, customer service principles and processes, back-office server applications, desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party software applications, internally developed custom applications, application integrations, networking protocols, and any other computer-related technologies.
• Proficient in testing frameworks (Playwright), bug tracking (ADO), and version control (e.g., Git).
• Ability to read/understand code (e.g., JavaScript, Python, C#) to review developer work and write automated tests.
• Capable of running Agile/Scrum sprint planning for a small team.
• Ability to clearly translate complex technical issues to non-technical stakeholders.
• Strong customer service skills
• Excellent interpersonal, written and oral communication skills.
• Excellent problem-solving skills and attention to details.
• A meticulous eye for spotting subtle bugs, predicting edge cases, and identifying root causes of structural failures.
• Ability to seamlessly pivot between deep, focused QA testing and high-level supervisory tasks.
• The emotional intelligence to constructively critique code and test plans to foster team growth.
• The confidence to act as the final gatekeeper for production-ready deployments.
• Demonstrated ability to balance, prioritize and organize multiple tasks.
• Demonstrated ability to work collaboratively in teams and across organizations.
• Demonstrated ability to synthesize feedback and adjust plans accordingly.
• Demonstrated ability to build strong relationships inside and outside the organization.
• Demonstrated ability to resolve incidents/problems efficiently and effectively, recognizing customers’ competence levels, and able to approach each level appropriately.
• Demonstrated ability to supervise small to medium teams.
• Demonstrated ability to evaluate and test emerging technologies.
• Demonstrated ability to understand and anticipate needs and priorities of both internal and external customers.

Nice To Haves

• Bachelor’s degree plus 3 or more years of experience as a leader on an agile team.
• Any QA, Engineering, Agile or Scrum Certifications preferred.

Responsibilities

• Design, develop, and execute comprehensive test plans, test cases, and scripts for new application features and system updates.
• Build and maintain automated testing frameworks to improve efficiency and testing coverage across our applications.
• Identify, document, and track software defects; verify bug fixes and coordinate with the development team to resolve structural issues.
• Act one of the gatekeepers for code releases, ensuring all applications meet strict quality, security, and performance standards before deployment.
• Directly supervise a small technical team (1 Developer, 1 QA), overseeing their day-to-day tasks, sprint planning, and workload distribution.
• Provide technical guidance, conduct code and test-case reviews, and support the professional development of your direct reports.
• Review pull requests from the developer to ensure coding standards, security, and architectural guidelines are met.
• Partner with the developer to troubleshoot complex application bugs, optimize queries, or resolve infrastructure issues as needed.
• Conduct regular 1-on-1s, perform annual performance reviews, and ensure the team is meeting its KPIs and project deadlines.
• Other duties as assigned as related to the position.

Benefits

• Affordable medical and dental insurance plans
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short/long-term disability insurance
• Defined retirement plan
• Award winning infant at work program
• Credit union membership
• Transit subsidy
• ADHS Student Assistance Pilot Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level