Applications Analyst, FT

AMG, Integrated Healthcare Management • Lafayette, LA

4d • Onsite

About The Position

AMG Integrated Healthcare Management (AMG Corporate) is seeking a full-time Applications Analyst to join their Corporate Team. The Applications Analyst will support the company’s software applications and data analytics initiatives. In this role, you will collaborate with cross-functional teams and vendors to assist with the implementation of innovative solutions, improve business processes, and deliver actionable insights. This position reports to the Applications and BI Manager. This is not a remote or hybrid position.

Requirements

• Bachelor’s degree in MIS, Informatics or related field
• Two or more years’ experience in an applications analysis and reporting-related position
• Proficiency in SQL querying and database management, SQL Server (2019 or newer) and SSRS is required.
• Strong ability to analyze data and generate meaningful reports/visualizations.
• Expert-level use of Microsoft Excel (pivot tables, formulas, charts) and solid experience with Microsoft Word.
• Capability to understand complex business processes and translate requirements into technical solutions.
• Excellent analytical and troubleshooting skills with a proactive approach to resolving issues.
• Ability to communicate effectively and empathetically with end users, understand their needs, and provide timely, solutions-focused support for application-related issues.
• Strong interpersonal skills with clear and effective verbal and written communication.
• Highly organized and detail-oriented, able to manage multiple tasks and priorities.
• Demonstrated ability to work well in a team-oriented environment and collaborate with colleagues.

Nice To Haves

• Experience in the Healthcare industry desired but not required
• Familiarity with other database platforms (e.g., DB2, MySQL, PostgreSQL) is advantageous.
• Experience with PowerBI is favorable.
• Experience with programming or scripting (e.g. Python, R, PowerShell, VBA) is a plus.

Responsibilities

• Support new and existing software applications, working closely with employees and vendors to identify business requirements and deliver optimal solutions.
• Master company-owned software systems to handle installation, configuration, maintenance, and support. Resolve escalated Service Desk issues.
• Maintain role-based access controls across applications to protect sensitive information, ensuring staff have only the minimum necessary access in compliance with HIPAA standards.
• Document processes and translate them into application requirements. Proactively identify opportunities for process improvement or automation using technology.
• Develop SQL queries (both simple and complex) to extract and analyze data for reporting purposes. Leverage Microsoft Excel (formulas, pivot tables, charts) to manipulate data and present insights.
• Design and deploy reports and dashboards that enable quick, informed decision-making. Ensure the right stakeholders receive the right information at the right time, and automate data workflows to eliminate manual effort and reduce errors.
• Create and update technical documentation and user guides. Promote consistent use of applications across all facilities and conduct end-user training as needed to maximize adoption.
• Liaise with software vendors to troubleshoot issues, implement updates or new features, and stay informed about emerging products/solutions that could benefit AMG.
• Work collaboratively with the IT team to ensure system availability, network connectivity, and interoperability of applications across the organization.
• Provide after-hours support for urgent issues or critical system emergencies on an as-needed basis.
• Stay current with industry trends and new technologies; pursue ongoing professional development and training opportunities to continually enhance your skill set.

Benefits

• market competitive pay rates
• direct deposit
• dual medical insurance options
• dental insurance
• long-term disability insurance
• life insurance
• AD&D insurance
• vision insurance
• multiple voluntary insurance options
• paid holidays
• paid vacation time
• paid sick time
• optional credit union membership
• personal cellular discount options
• 401(k) retirement plan with generous company contribution
• Employee Stock Ownership Plan (ESOP) retirement plan fully funded by the company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level