Applications Analyst III/Senior level - Epic Resolute HB - Remote

BMC Software

2d•$89,500 - $130,000•Remote

About The Position

The Applications Analyst III is a senior business specialist and technology generalist responsible for aligning technology solutions with business strategies. This role involves proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst III functions as a technical liaison and broker of services with various vendors. They act as an internal consultant, providing technical guidance or business process expertise on the most complex projects or researching strategic planning matters from a technical or business standpoint. This position requires individuals to perform and integrate work at a high level within their job family and at an in-depth level within technical and clinical areas. The Applications Analyst III must develop and maintain credibility and effective working relations with both customer management and IT personnel, demonstrating an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals. Boston Medical Center (BMC) is the largest and busiest provider of trauma and emergency services in New England, emphasizing community-based care and providing consistently excellent and accessible health services to all. BMC is the largest safety-net hospital in New England and the primary teaching affiliate of Boston University School of Medicine (BUSM), and a founding partner of Boston HealthNet. BMC provides a full range of pediatric and adult care services. BMC is committed to its employees and provides equal employment opportunity and non-discrimination.

Requirements

Associate's degree (or equivalent combination of formal education and experience).
At least 2 + years relevant experience in either of the following: Business systems analysis, preferably across multiple hardware and software platforms or Business unit experience that includes working closely with IT in the development and implementation of systems.
Knowledge of the assigned business area's products and processes.
Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business.
Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment.
Strong written communication skills, including project documentation and technical writing.
Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization.
Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.
Ability to solve problems often spanning multiple environments in a business area.
Understanding of how IT affects an organization and ability to link it to redesigned business process.
Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
Proficiency in Microsoft Office products.
Must have an active Epic Resolute Hospital Billing Administration Certification, with SBO preferred.

Nice To Haves

Bachelor's degree preferred.
Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change.
Experience in the strategic use of technology in managing and growing a business.
HL7 knowledge is a plus

Responsibilities

Aligning technology solutions with business strategies.
Proactively identifying opportunities to apply technologies to business processes.
Informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements.
Functioning as a technical liaison and broker of services with various vendors.
Acting as an internal consultant, providing technical guidance or business process expertise on the most complex projects or researching strategic planning matters from a technical or business standpoint.
Developing and maintaining credibility and effective working relations with both customer management and IT personnel.
Demonstrating an understanding of business problems, as well as IT strategies, issues, and priorities.
Seeking opportunities to apply technology to improving business processes within strategic system goals.
Organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors.