Applications Analyst II - Epic: IT Epic - Remote California
About The Position
The Application Analyst II is responsible for configuring, testing, implementing, and supporting the clinical, financial, or administrative, and/or other healthcare information systems used for the delivery of patient care and/or other supporting functions of the organization. Oversees practices and processes to ensure integrity, safety, and availability of all data and applications, supporting the goals and objectives of the customer as well as the business needs of Hoag. Evaluate problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participate in the timely resolution of these activities. Responsible for the build and maintenance of various system dictionaries, profiles, tables and other configuration points. Identifies system enhancement requests and works with the team to implement as applicable. Coordinates with the vendor as appropriate. Tests the system, including any configurations, customizations and new releases, prior to production implementation. Works with end-users to assist with the design and testing of system reports and communicate changes to end users and other staff as applicable. Participates as a team member in various projects. Prepares for and participates in system design, validation and/or remediation sessions. Performs all the functions above with supervision as needed. Performs other duties as assigned.
Requirements
- Experience with configuring, testing, implementing, and supporting clinical, financial, or administrative, and/or other healthcare information systems.
- Experience overseeing practices and processes to ensure integrity, safety, and availability of all data and applications.
- Experience evaluating problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities.
- Experience participating in the timely resolution of system-related issues.
- Experience with the build and maintenance of various system dictionaries, profiles, tables and other configuration points.
- Experience identifying system enhancement requests and working with a team to implement them.
- Experience coordinating with vendors.
- Experience testing systems, including configurations, customizations, and new releases, prior to production implementation.
- Experience working with end-users to assist with the design and testing of system reports.
- Experience communicating changes to end-users and other staff.
- Experience participating as a team member in various projects.
- Experience preparing for and participating in system design, validation and/or remediation sessions.
- Ability to perform all the functions above with supervision as needed.
Responsibilities
- Configuring, testing, implementing, and supporting clinical, financial, administrative, and/or other healthcare information systems.
- Overseeing practices and processes to ensure integrity, safety, and availability of all data and applications.
- Evaluating problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities.
- Participating in the timely resolution of system-related issues.
- Building and maintaining various system dictionaries, profiles, tables, and other configuration points.
- Identifying system enhancement requests and working with the team to implement them.
- Coordinating with vendors as appropriate.
- Testing the system, including configurations, customizations, and new releases, prior to production implementation.
- Assisting end-users with the design and testing of system reports.
- Communicating changes to end-users and other staff.
- Participating as a team member in various projects.
- Preparing for and participating in system design, validation, and/or remediation sessions.
- Performing all the functions above with supervision as needed.
- Performing other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
