Application Trainer
About The Position
Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. The Application Trainer delivers training on ProHealth Physicians’ Epic applications to all ProHealth staff through classroom, online and one-on-one instruction; provides Epic coaching and support to end users; conducts workflow analysis, process design and training of staff as related to implementation and use Epic; assists with revising, technical and non-technical, manuals for end users and classroom training material for clinical and non-clinical users of ProHealth information systems.
Requirements
- 2+ years of experience in a healthcare delivery environment, preferably within a primary care setting
- Demonstrated experience developing, presenting, and delivering Electronic Health Record (EHR) training programs for adult learners
- Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, with the ability to create professional training and documentation materials
- Proven excellent written, verbal, and interpersonal communication skills, with the ability to effectively engage diverse audiences
- Driver’s License and access to a reliable transportation
Nice To Haves
- Epic Cadence, Prelude, MyChart and Ambulatory Care certification and hands-on experience
Responsibilities
- Deliver Epic application training through one-on-one sessions, virtual platforms, and classroom-based instruction
- Conduct practice site visits and provide application support for assigned clinical and non-clinical regions
- Assist in the development, enhancement, and maintenance of training materials and educational resources
- Support ProHealth initiatives and programs related to Epic applications and end-user adoption
- Triage Epic Help Desk tickets to assess training-related issues and escalate complex technical concerns to Epic analysts as appropriate
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
