Application Test Technician

Rice Lake Weighing Systems•Rice Lake, WI
•Onsite

About The Position

The Application Test Technician will be responsible for discussing initial specifications with customers, communicating test status and findings, and troubleshooting electrical and software issues. This role requires independent work, technical problem-solving, and providing feedback on customer documentation. The technician will also guide other support personnel and stay updated on the latest products and test lab equipment, pursuing further education and skill development.

Requirements

  • Associate’s Degree in Electronics or related field
  • Three (3) or more years of experience working with either electronic circuit boards and/or software testing
  • Excellent customer service skills including patience, phone skills, and the ability to explain technical examples
  • Networking and Ethernet experience
  • Experience working with WiFi, Bluetooth, and other wireless interfaces
  • Excellent problem-solving skills
  • Teamwork and Communication skills
  • Technical Writing experience
  • Able to work on daily assignments with general instructions and minimal supervision

Responsibilities

  • Discuss initial specifications from the customer with sales, programming and electrical design.
  • Communicate test status, findings, and potential issues to engineering, sales, programming, and other appropriate personnel.
  • Work independently on assignments requiring considerable judgment, initiative, and technical problem-solving.
  • Review and provide technical feedback on customer documentation and technical write-ups.
  • Test, troubleshoot, and debug electrical and software-related issues and work with engineering personnel to identify and resolve problems.
  • Provides guidance to other support level employees.
  • Keep up to date with the latest products being offered by the RLWS.
  • Keeps up to date with latest information on test lab equipment.
  • Search out and participate, when approved, in further education, seminars, independent reading to develop skills.
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