Application System Manager
About The Position
The Financial Applications Administrator is responsible for ensuring the reliable performance of the D365 Finance ERP and associated applications. The role maintains best practices for system design, configuration, usage, security roles, enhancements, report creation, and daily support. It serves as the internal expert for D365 Finance and integrations from operational systems, and coordinates finance-related support matters with external Microsoft D365F partners. The position works with technical and financial teams to understand business processes and requirements, design and implement customizations, and support software updates, integrations, third-party applications, end-user accounts, security, documentation, training, and user support. It also manages multiple related projects and assignments, conducts license audits, and obtains product certifications as needed.
Requirements
- Bachelor’s degree in Accounting, Finance, Computer Science, or Information Systems.
- At least 4 years of functional or technical experience with Microsoft Dynamics 365 Finance.
- Understanding of accounting and finance, including General Ledger, Invoice Processing, Budgeting, Purchase Order Processing, Accounts Payable, Project Accounting, and Workflows.
- Experience with Microsoft SSRS, Management Reporter, Solver, and Treasury Automation Suite.
- Knowledge of Microsoft technologies, including MS DevOps, Power Platform, and Office 365, and leading D365 ISV solutions.
- Strong communication skills and ability to understand key concepts and communicate effectively with technical staff, business stakeholders, and management.
- Ability to explain financial and technical concepts to nontechnical people to improve understanding and support effective decisions.
- Ability to collaborate, build relationships, and influence individuals at all levels in a matrix-management environment, including external vendors and service providers.
- Strong organizational skills and ability to manage multiple priorities with competing time demands.
- Strong analytical, data-processing, and problem-solving skills.
- Proficiency in process formulation and improvement.
- Ability to perform mathematical calculations related to job requirements.
- Ability to assess situations, perform root cause analysis, develop solutions, and create processes that improve organizational efficiency.
- Ability to sit and/or stand at a desk for at least 8 hours a day and perform tasks requiring repetitive hand use.
- Ability to see written documents and computer screens and adjust focus.
- Ability to lift and move items up to 15 pounds.
- May be required to travel by car, airplane, or other means.
Nice To Haves
- Microsoft Dynamics 365 Finance certifications.
Responsibilities
- Understand, communicate, interpret, and document business processes and requirements.
- Work with technical and financial teams to design, test, and implement customizations.
- Support Microsoft Dynamics 365 Finance software, including routine testing, installs, updates, patches, customizations, integrations, and third-party applications.
- Administer Microsoft Dynamics 365 Finance end-user accounts, role-based security, tasks, and associated third-party applications.
- Routinely audit and submit license purchasing requests to maintain compliance.
- Update “How To” documentation and Standard Operating Procedures.
- Manage and prioritize Microsoft Dynamics 365 Finance-related projects, assignments, timelines, milestones, and follow-up communications.
- Conduct cross-department end-user training for Microsoft Dynamics 365 Finance and FinHub.
- Troubleshoot and resolve daily support tickets.
- Attain product certifications as necessary.
- Perform other duties as assigned by management.
Benefits
- Medical, dental, and vision insurance beginning the first of the month following the start date.
- 401(k) with company match.
- Standard 10 days of PTO.
- Eligible for a bonus plan.
- Seven paid holidays.
- Overtime pay if applicable.
- Flexible Spending Accounts.
- Life and Accidental Death & Dismemberment Insurance.
- Short- and long-term disability.
- Tuition Assistance Program.
- Commuter benefits.
- Vacation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
