Application System Analyst/Program Associate

State of Indiana•Indianapolis, IN

5d•Onsite

About The Position

This position will provide online technical assistance for adult education field representatives specific to the Indiana Technical Education Reporting system (InTERS). Knowledge specific to InTERS or WIOA Title II Adult Education is preferred but not required. This role serves as a subject matter expert on the proprietary state data system and must be able to provide training and technical assistance for multiple types of users with the system. In additional to technical assistance and training, this position will support the broader adult education team and managing the program's web presence in relation to ensuring Adult Education online resources are current and updated as new information becomes available.

Requirements

Strong analytical and evaluation skills
Experience problem solving and prioritizing tasks and activities
Interpersonal skills including excellent written and verbal communication
Data management experience and analysis
Microsoft Excel proficiency required
Strong customer service background required
Basic knowledge of new systems design techniques.
Working knowledge of information systems design principles.
Considerable knowledge of application development software languages.
Considerable knowledge of policies, standards, procedures, and techniques used for application development.
Considerable knowledge of application software tools.
Considerable knowledge of information technology equipment, operation, and capabilities.
Limited knowledge of the most recent advancement of information technology equipment, operation, capabilities.
Ability to perform problem solving and analytical logic.
Effectively communicate both orally and in writing.
At least 0-2 years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

Knowledge specific to InTERS or WIOA Title II Adult Education is preferred but not required.
SQL and Access skills are preferred

Responsibilities

Conduct detailed analysis of functional and technical requirements needed to create specifications.
Confer with the user community to define information processing requirements with guidance.
Assist in preparing project feasibility studies and perform unit testing of applications.
Assist in preparing user requirements, functional design, physical design, and other relevant system design components.
Assist in preparing detailed specifications from which application software will be written.
Design, code, and debug new application software programs and/or makes enhancements to existing application software programs of all levels.
Execute tasks conforming to shop techniques, standards, policies, and procedures.
Use case tools and/or application development software tools.
Provide complete documentation for new or modified information systems and/or application software programs.
Monitor completed application software systems to ensure proper execution and performance.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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