Application Support Specialist III
About The Position
The Enterprise Systems Administrator III focuses on customer service, and supports the applications and user community of Tulane University. The Enterprise System Administrator has deep knowledge of our current systems and how to administrate those systems in the development, test, and production environments. This person is a senior Operations team member. Duties include interacting with customers, delivery, and operations teams, and determining support requirements for Tulane applications. The Enterprise System Administrator is responsible for application configuration and management, including software installations, system monitoring, and error resolution.
Requirements
- Deep knowledge of current systems
- Ability to administrate systems in development, test, and production environments
- Customer service skills
- Application configuration and management skills
- Software installation skills
- System monitoring skills
- Error resolution skills
Responsibilities
- Focuses on customer service
- Supports the applications and user community of Tulane University
- Has deep knowledge of current systems and how to administrate those systems in the development, test, and production environments
- Interacts with customers, delivery, and operations teams
- Determines support requirements for Tulane applications
- Responsible for application configuration and management
- Includes software installations, system monitoring, and error resolution
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
