Applicaiton Support - Fixed Income Trading desk
About The Position
Talan is seeking a highly technical Application Support Engineer to join their team in NYC. This role focuses on supporting Front Office Fixed Income eTrading platforms, with a strong emphasis on pre-trade workflows including pricing, quoting, and execution. The position is located directly on the trading floor, requiring close collaboration with traders, quants, and sales to ensure the seamless operation of low-latency, high-availability trading systems. The engineer will be responsible for real-time issue resolution, system performance, and data integrity across the trading stack.
Requirements
- 3+ years of experience in Front Office Application Support within eTrading environments
- Strong understanding of Fixed Income products and pre-trade workflows
- Hands-on experience supporting pricing / quoting / execution systems
- Solid technical skills in Unix/Linux, SQL, and log analysis
- Familiarity with FIX protocol and electronic trading architecture
- Ability to operate in a high-pressure trading floor environment
- Strong communication skills — ability to interact directly with traders and quants
Nice To Haves
- Experience with ION (MarketView / Anvil) or similar pre-trade platforms is a strong plus
Responsibilities
- Provide L1/L2 support for ION Front Office eTrading applications (Fixed Income / IRD)
- Troubleshoot trade lifecycle issues (capture, pricing, PnL, risk)
- Investigate trade and data breaks using SQL (positions, market data, reconciliations)
- Analyze issues across FIX, APIs, and messaging systems
- Support Orchestrade platform (configuration, workflows, trade events)
- Monitor and debug systems on Unix/Linux (logs, processes, performance)
- Build automation scripts (Python / Shell) for monitoring and reconciliation
- Support releases, deployments, and incident management
- Work closely with traders and developers to resolve issues and improve systems
- Provide real-time L1/L2 support for pre-trade eTrading systems (pricing, RFQ, execution, market connectivity)
- Troubleshoot latency, pricing, and trade flow issues across Fixed Income (Rates / Credit / IRD)
- Support FIX connectivity, APIs, and market data feeds to ensure stable trading flows
- Perform log analysis, SQL queries, and Unix diagnostics to resolve incidents quickly
- Work closely with traders, quants, and developers on issue resolution and platform improvements
Benefits
- Competitive salary between USD $110,000 - US$145,000
- 401(k) retirement plan with company matching
- 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
- 8 paid holidays + 5 sick days + 2 personal days per year
- Company health, dental, and vision insurance plans + FSA
- Voluntary STD and LTD
- Commuter/transit benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
