Application Support Analyst
RBC•Toronto, ON
•Onsite
About The Position
This is the opportunity to join a fast-moving IT team that supports the IT operations of a software system (Charles River Investment Management System, will train on this system), which is used by investment managers for order management, trading, compliance, reporting and settlement.
Requirements
- Proficiency with Microsoft SQL
- Working knowledge of Windows Server, Operating System Admin, CMD commands
- Strong analytical, problem solving, decision making, and documentation skills
Nice To Haves
- Excel proficiency
- Trading life cycle knowledge
- Experience with cloud Technology (OpenShift, Azure)
- ITIL foundation training
Responsibilities
- Rotational morning shift once/twice a week, 7am-3pm Mon-Friday (remaining days are 9am-5pm), rotational on-call duty and rotational holiday duty
- Diagnosing user reported software UI issues (front end displays, data issue, etc)
- Investigate and resolve data issue by looking at automated batch job logic
- Provide ad-hoc report using advanced SQL
- Perform Database refresh in lower environments
- User privilege management
- Provide effective and timely communication of application status to stakeholders
Benefits
- bonuses
- flexible benefits
- competitive compensation
- commissions
- stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
