Hybrid Collections Analyst

Aston Carter • Dayton, MN

2d • $25 - $33 • Hybrid

About The Position

The Application Specialist will be responsible for accurately and timely posting and applying customer payments through various methods such as ACH, wire, lockbox, checks, and credit cards. The specialist will research and resolve unapplied cash, short payments, overpayments, deductions, and other account discrepancies. Additionally, the role involves reconciling daily cash receipts to bank activity, maintaining accurate payment records, and collaborating with internal teams to resolve payment issues.

Requirements

• 3+ years of Cash Application experience.
• Proficiency in collections, accounts receivable, credit analysis, and reconciliation.
• Basic understanding of Excel, with willingness to learn pivot tables and vlookups.

Nice To Haves

• Industry experience is a nice to have.
• Curiosity and adaptability to organizational changes.
• Strong team orientation and collaborative mindset.

Responsibilities

• Post and apply customer payments accurately and timely.
• Research and resolve unapplied cash, short payments, overpayments, deductions, and account discrepancies.
• Reconcile daily cash receipts to bank activity and maintain accurate payment records.
• Collaborate with Credit & Collections, Customer Service, Sales, and Accounting teams to resolve payment issues.
• Monitor customer accounts and assist with account reconciliations and month-end close activities.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed