Application SME III - AI & Automation

Farmers Insurance Careers
Hybrid

About The Position

We are looking for a senior-level Application Subject Matter Expert (SME) who blends strong application design expertise with practical AI fluency, scripting capability, and executive-level communication skills. This role partners closely with business leaders, product teams, and technology partners to evaluate, design, and deliver AI-enabled and data-driven solutions that create real business impact. You will serve as a trusted technical advisor—translating complex technology concepts into clear recommendations, leading proofs of concept, and helping scale intelligent automation and AI capabilities across the organization.

Requirements

  • 5+ years of experience in application development, system analysis, technical design, or a related role.
  • Strong understanding of enterprise applications, integrations, and modern application architectures.
  • Demonstrated experience evaluating or implementing AI-enabled or advanced analytics solutions.
  • Practical experience with scripting or light programming (e.g., Python, SQL, JavaScript, or similar).
  • Proven ability to communicate effectively with senior leaders and executive audiences.
  • Excellent written and verbal communication skills.
  • High school diploma or equivalent required.
  • Bachelor’s degree preferred or equivalent, relevant experience.

Nice To Haves

  • Experience leading or contributing to technology proofs of concept or vendor evaluations.
  • Familiarity with generative AI concepts (e.g., LLMs, prompt engineering, RAG patterns).
  • Exposure to cloud platforms and API-first architectures.
  • Experience mentoring or leading other technical professionals.

Responsibilities

  • Provide subject matter expertise in the conceptual design and evolution of business applications, ensuring alignment with business objectives and enterprise architecture.
  • Review and validate technical designs produced by vendors or internal teams to ensure quality, scalability, and alignment with requirements.
  • Perform end-to-end impact analysis for application changes across systems, integrations, and data flows.
  • Research emerging AI, machine learning, and generative AI capabilities and assess their applicability to business problems.
  • Lead or contribute to AI proofs of concept, including use case definition, success criteria, and outcome measurement.
  • Design and evaluate AI-enabled solution patterns (e.g., model APIs, retrieval-augmented generation, automation workflows).
  • Partner with Architecture, Data, Security, and Procurement teams to evaluate AI vendors and platforms.
  • Ensure AI solutions adhere to security, privacy, compliance, and responsible AI principles.
  • Use scripting or light programming to prototype solutions, automate workflows, test integrations, and validate data or APIs.
  • Work comfortably with APIs, data formats (e.g., JSON), and cloud-based platforms to support modern application and AI use cases.
  • Review and influence code and technical implementations, even when not acting as the primary developer.
  • Communicate complex technical and AI-related topics in a clear, concise, and decision-oriented manner to senior leaders and executives.
  • Develop executive-ready materials such as one-page summaries, presentations, and business cases.
  • Advise leaders on tradeoffs, risks, costs, and expected outcomes to support informed decision-making.
  • Act as a bridge between business and technology teams, influencing outcomes without direct authority.
  • Mentor team members and partners on application design, AI concepts, and modern solution patterns.
  • Support implementation activities, troubleshooting, and adoption as needed.

Benefits

  • Competitive salary commensurate with experience, qualifications and location
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
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