Application Program Manager Specialist

Cayuse Holdings•,

3d•$149,760 - $186,304•Remote

About The Position

The Application Program Manager Specialist will oversee and coordinate software release management processes and activities across multiple projects. This role requires a dynamic individual with strong organizational, technical, and communication skills to ensure successful planning, execution, and post-release support. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Requirements

4+ years of experience in release management, deployment coordination, or similar roles within software implementation or technology consulting environments.
Bachelor’s degree in a relevant field.
ITIL certification or equivalent expertise.
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
Exceptional verbal and written communication skills.
Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
Ability to analyze systems and procedures
Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.
Must be self-motivated and able to work well independently as well as on a multi-functional team.
Ability to handle sensitive and confidential information appropriately.

Nice To Haves

Strong understanding of SDLC, environment management, and change control processes.
Familiarity with release or work-tracking tools such as Jira, Azure DevOps, ServiceNow, or similar platforms.
Proven ability to manage multiple release schedules simultaneously in high-pressure scenarios.
Strong stakeholder management and communication skills to effectively navigate between technical and business teams.
Experience working with federal or state government agencies.

Responsibilities

Create and manage the release calendar to align schedules across concurrent projects.
Coordinate release scope, sequencing, and dependencies with development, QA, and UAT teams.
Lead release planning and go/no-go meetings to ensure visibility of risks and open items before deployment.
Define and enforce release management processes, including criteria for release readiness, approval gates, and rollback plans.
Continuously refine release management practices and templates to drive consistency and scalability across engagements.
Supervise deployment activities across environments (development, testing, staging, production) in collaboration with technical teams.
Maintain comprehensive release documentation, including release notes, change logs, and post-release performance reports.
Identify, track, and mitigate release risks, ensuring timely communication and escalation of issues that may affect delivery timelines or client commitments.
Monitor post-release activities to ensure process stability and facilitate rapid resolution of any issues encountered after deployment.
Deliver feedback for ongoing improvements to the release lifecycle.
Other duties as assigned.