Application Production Support Lead - 6494777

AccentureCharlotte, NC
$50 - $60Onsite

About The Position

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Requirements

  • Minimum 6 years of work experience
  • Advanced proficiency in Unix Shell Scripting
  • Role requires onsite client work 3 days per week in Charlotte NC
  • Associates degree

Nice To Haves

  • Advanced proficiency in C sharp Programming Language, MySQL, Apache Hive, and Teradata Database
  • Advanced proficiency in C plus Programming Language

Responsibilities

  • Responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems.
  • You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions.
  • Providing solutions to problems for your immediate team and across multiple teams is a vital part of this role.
  • Apply deep technical knowledge to diagnose and resolve complex software issues efficiently.
  • Collaborate with cross functional teams to enhance system reliability and performance.
  • Support and guide less experienced colleagues by sharing expertise and best practices.
  • Contribute to the development and implementation of innovative solutions to improve business processes.
  • Analyze recurring problems and recommend improvements to prevent future incidents.

Benefits

  • medical
  • dental
  • vision
  • long-term disability coverage
  • 401(k) plan
  • paid time off
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