Application Operations Facilitator - 998775
Drake University•Winnipeg, MB
•Onsite
About The Position
The Applications Operations Facilitator is responsible for managing the application flow for domestic and international applicants. Responsibilities include document review and assessment, incoming and outgoing communication with applicants, their families, secondary school personnel as well as members of the admission team and campus community, and data coordination. An excellent attention to detail and a strong customer service mindset are skills vital to being successful in this role.
Requirements
- High school diploma
- Microsoft Excel, Word, Outlook
Nice To Haves
- Prior work in a higher or secondary education office setting
- Prior database experience
- Prior customer service experience
Responsibilities
- Evaluate high school and college transcripts. Convert non-standard GPAs. Combine GPAs to formulate an overall transfer GPA when applicable. Make decisions regarding transfer of credits.
- Maintain application file status by checking documents and incoming materials for accuracy and completeness, and cross-referencing information by keeping the file checklist up to date.
- Receive and respond to external and internal phones calls, emails and other informational requests
- Coordinate outgoing mailings
- Track & maintain publication inventory levels
- Assist on Campus Visit Days
- Supervise assigned work study students
Benefits
- Tuition waiver for Drake employees, their spouses, and eligible dependents
- Two tuition exchange programs available to dependent children
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
