Application Manager Yardi ERP

National Church Residences•Dublin, OH

23h

About The Position

According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and reporting to the VP, Information Technology, the Application Manager Yardi ERP role will serve as the technical owner of our Yardi Voyager and RentCafé platforms, overseeing system configuration, integrations, compliance, and performance. This role will lead a small team of Yardi analysts and collaborate with stakeholders across departments to ensure the platform supports business needs and regulatory requirements. The ideal candidate will bring deep Yardi expertise, strong SQL and integration skills, and a passion for process improvement and change management.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Business, or aligned business experience
Minium of 7 years of experience with Yardi Voyager and RentCafé
Proven experience implementing Yardi modules and managing ERP projects
Experience with Microsoft Fabric, SSIS/SSRS, or similar data integration platforms
Demonstrated leadership experience managing application support or project teams
Experience in the Affordable Housing industry with knowledge of HUD/LIHTC compliance
Experience integrating Yardi data into analytics platforms like Power BI
Must have excellent communication, comprehension, and interpersonal skills.
Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.
Strong documentation, reporting, and presentation skills
Strong SQL skills and familiarity with Yardi database structure and reporting tools
Solid understanding of property management and accounting workflows
Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.
Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently.
Must be able to successfully lead others in an environment of complexity.
Must have strong motivational skills and a high emotional intelligence quotient (EQ)

Nice To Haves

PMP, ITIL, or change management certifications (e.g., Prosci) (preferred)
Yardi Voyager certification or equivalent Yardi technical training (preferred)
Knowledge of additional Yardi modules (e.g., Maintenance IQ, PayScan, Construction Manager)

Responsibilities

Lead the configuration, optimization, and support of Yardi Voyager and RentCafé platforms
Ensure system compliance with Affordable Housing regulations (HUD, LIHTC, HOME, etc.)
Manage integrations between Yardi and other systems using SQL, APIs, and Microsoft Fabric
Oversee upgrades, patches, and new module implementations
Provide technical leadership and mentorship to a team of Yardi Business Analysts
Collaborate with stakeholders to gather requirements and implement system enhancements & new Yardi Modules
Responsible for creating / maintaining National Church Residences’ Yardi Product Roadmap & release planning
Drive process improvement initiatives and lead change management efforts
Support reporting and analytics by ensuring data integrity and enabling BI tools
Coordinate level 2 support function (escalations from Level 1), including ticket resolution and metrics reporting
Own the system security design including permissions, menus, and security for Yardi Application, based on best practices and working directly with internal security team
Lead system testing and user acceptance testing for enhancements and releases
Serve as Level 2 escalation with Yardi Systems and third-party vendors for issue resolution and roadmap planning
Provide strategic direction, resource allocation, performance feedback, and career development support