Co-op/Intern Application Lifecycle Management

Kinaxis

7d•Hybrid

About The Position

The Application Lifecycle Management Co-Op/Intern, reporting to the Manager, Architecture & Applications, is responsible for all applications lifecycle management, including for those managed by teams outside of Corporate IT. This role ensures the governance and integrity of applications throughout their useful life. The ALM team serves every area of the business and works across multiple business units and teams to ensure everyone has access to the right application information. In addition to consulting the business to deliver these services, ALM works closely with Finance for vendor management and Strategic Security Compliance and Security Operations for vendor and application security.

Requirements

Enrolled in 3rd year or more or recently graduated from Information Systems, MIS, Information Technology, Business Technology management, Software development, or related program.
Functional/professional experience in business analysis, project management, testing, application support, implementing, and/or configuring applications
Demonstrates ability to prioritize tasks based on the needs of the business
A clear, concise, and professional communicator with the ability to present information, knowledge, and content with justification to a variety of audiences
Analytical and problem solving skills, with the ability to apply sound judgement and think critically
Demonstrated ability to identify and evaluate several alternative solutions to meet the business needs

Nice To Haves

Experience with design, configuration and/or support of a variety of applications apps such as, desktop applications/tools e.g. Putty, SnagIt, or experience with cloud applications e.g. Atlassian, Microsoft, ServiceNow, Salesforce, Eloqua, SuccessFactors, Gainsight, Netsuite
Understanding of the Software Development Lifecycle (SDLC) & Agile best practices
Knowledge of cloud technologies, object-oriented, and web-based systems, applications, environments, and relevant tools/technology
Having a technical background, system/data integration experience, or experience with API development is a plus
Working knowledge of SQL for querying databases

Responsibilities

Work closely with other Corporate IT teams, IT Business Partners, App Excellence team members and business users to identify and analyze business processes, user and system requirements to complete the Application Lifecycle Management checklist, ensuring applications are compliant
Complete business criticality scorecards in conjunction with the business
Responsible for the data quality of the catalogue of all applications, ensuring all who need application help have the right information (e.g. Service Desk, Corporate Services, Security Operations, adjacent teams, etc.)
For applications identified as having duplicate functionality, work with users of the applications and the ARB to identify which can and will be decommissioned
For applications identified as being in the queue for decommission, work with users to migrate them to the supported tool
Follow the application decommission process once tools have no users
Contribute to business analysis, implementation, integration, configuration, and testing in support of the applications under the ALM purview
Identify any knowledge based articles that could and should be written for the application, and then do so
Identify opportunities to mature and improve our Application Lifecycle Management
May perform additional projects upon request