Application Engineering co-op

Saratech•Cincinnati, OH

8d•$20 - $30•Onsite

About The Position

Saratech is seeking a highly skilled and motivated Engineering Student to join their dynamic team as an Application Engineering Co-op. This is a full-time position located in Mason, OH. The ideal candidate will have experience with engineering software such as CAD, CAM, CAE, and/or PLM, an interest in presales and post-sales support and training, be personable and a natural helper with a customer service minded philosophy, thrive in a fast-paced and learning-intensive environment, get a rush from solving challenging problems that other people cannot, and deliver solutions graciously over the phone or in person. Comfortable working autonomously, the candidate wants to see the team succeed and gets satisfaction from knowing that he or she played a critical role. Saratech helps companies engineer and manufacture complex products, specializing in developing cutting-edge solutions that transform the way products are designed, produced, and supported. Their PLM technologies help businesses streamline their operations, from concept to retirement, ensuring efficiency, quality, and sustainability. They have experience in helping companies with digital thread enablement through a complete digital twin and work with companies in aerospace, space launch, defense, automotive, and industrial machinery sectors.

Requirements

Students in pursuit of a bachelor's or master's degree in engineering
A desire to work in the product lifecycle management field focusing on Siemens' software
Strong understanding of engineering processes and product development cycles
Learning engineering tools like CAD, CAM, CAE, PLM
Learning programming or scripting languages
Exceptional problem-solving abilities and analytical skills
Excellent communication and interpersonal skills to effectively interact with clients and team members
US Citizen for ITAR related work
Ability to quickly understand and learn new technologies
Attention to detail and accuracy
Ability to understand and learn professional terminology
Responsible, responsive, and accountable for tasks
Complies with all organizational policies and procedures
Maintains strict confidentiality of all customer and/or employee information to assure customer and/or employee rights are protected
Adheres to policies regarding notification of absence and PTO requests
Attends all mandatory management and staff meetings
Represents the organization in a respectful and professional manner
Attend and comply with annual health, safety, training and education requirements
Adheres to dress code, appearance is neat and clean
Subject to background check

Nice To Haves

Project management experience is a plus

Responsibilities

Complete online and in class training
Provide technical expertise and support for engineering software (CAD, CAM, CAE, and/or PLM), including troubleshooting and resolving issues dealing with network and software/hardware performance issues
Perform pre/post sales customer support including software demonstrations
Implement, configure, and customize CAD software to meet business requirements
Work closely with clients to analyze their current processes, identify areas for improvement, and integrate solutions effectively
Develop user training materials and conduct training sessions to enhance the adoption of tools
Develop a foundational knowledge of the standards and regulatory requirements which affect the design and manufacture of products
Contribute to future software releases by prioritizing known product defects and communicate customer feedback to Siemens' product development teams
Collaborate with cross-functional teams to ensure the successful deployment of template and preferences strategies
Keep up to date with the latest industry trends, technologies, and best practices
Contribute to the continuous enhancement of our offerings based on customer feedback
Gain further knowledge of CAD/CAM/CAE/PLM solutions and market needs