Application Engineer

Group CBS

13d•Hybrid

About The Position

Responsible for leading the sales process, developing custom work scopes, and writing proposals for Protection & Controls solutions including system integration, relay upgrades, SCADA systems, NERC compliance, engineering evaluations, and other related engineering services. Serves as a key technical and commercial resource throughout the sales process, providing expertise to the internal sales team and external customers.

Requirements

Ability to read and interpret blueprints, single-line, three-line drawings, wiring diagrams, and other related electrical drawings is required.
Working knowledge of low-, medium-, and high-voltage power systems is required.
Proficient in LOTO and Job Hazard Analysis practices.
Strong knowledge of electrical power systems, protection and control systems, and system integration principles.
Strong written, verbal, presentation, and interpersonal communication skills with the ability to effectively engage customers, sales personnel, engineers, and management.
Ability to build credibility and develop long-term relationships with customers, consultants, and internal stakeholders
Ability to ask thoughtful questions to understand customer needs and identify underlying challenges beyond the initially stated problem.
Ability to identify customer needs, recommend practical solutions, and support opportunities through the sales process.
Ability to evaluate customer requirements and develop clear scopes of work, cost estimates, and technical proposals.
Strong organizational and time-management skills with the ability to manage multiple opportunities, deadlines, and customer requests simultaneously.
Disciplined, self-motivated and proactive.
Ability to work well and multi-task in a fast-paced team environment.
Ability to maintain confidential information.
Proficiency in Word, Excel, Access and PowerPoint, AutoCAD and MathCAD.
Proficiency in SEL, GE, Siemens, ABB, etc. relays and communications.

Nice To Haves

Experience in customer-facing technical sales, applications engineering, project development, or consulting roles is preferred.
Experience with consultative sales methodologies, opportunity qualification, customer discovery, and solution-based selling is preferred. Experience with formal sales training programs such as Sandler is a plus.
5+ years of system integration, protection and control, NERC compliance or related power systems engineering experience preferred.
Hands-on experience with the installation, testing, commissioning, and troubleshooting of protective relaying schemes and communications systems is a plus.
Familiarity with field testing practices and electrical test equipment for power systems including megger, hi-pot, WRM, TTR, power factor test set, high current breaker test sets, relay test sets, etc.
Knowledge of NETA ATS/MTS, NEC, NFPA 70E, IEEE, and other applicable industry standards related to electrical power systems applications and protection.
NETA Level III or IV Certification is preferred.
Professional Engineer (PE) registration is a plus.
Industry certifications or training related to protection and control systems, system integration, SCADA, relay systems, or consultative sales methodologies are also valued.

Responsibilities

Serve as the subject matter expert for system integration, protection and control, SCADA, relay modernization, and related engineering services during the sales process
Work closely with internal sales staff and external customers as a technical sales resource with a strong understanding of the protection and control services market, providing guidance on opportunity development, solution selection, and proposal strategy
Lead the sales process by conducting discovery meetings, developing scopes of work, preparing and presenting proposals, managing pipeline, and handing off awarded projects to the engineering team
Develop technically accurate and commercially competitive proposals, including scope of work, labor estimates, material requirements, project assumptions, and mobilization schedules
Maintain, develop, and grow relationships with internal sales teams, operations teams, and external customers
Coordinate with internal departments to ensure the company has the manpower, test equipment, and other resources available to perform the proposed solutions
Foster strong collaboration between sales, engineering, and operations teams to improve awareness, communication, opportunity development, and project success
Create and deliver product presentations and lunch-and-learns to customers and consultants
Provide technical trainings and how-to-engage-us trainings to the sales teams
Work closely with manager to monitor market trends and competitive landscape in order to determine ways to grow market share and improve win rate
Travel to customer sites to inspect and collect data on electrical systems, perform pre-bid job walks, and perform billable engineering tasks
Represent the company and attend industry conferences and tradeshows
Perform billable engineering evaluations, write detailed reports, and present findings to customers
Process billing accurately and effectively
Support engineering team when available with project execution
Support field activities as needed
Fulfill additional responsibilities as required, including the upkeep of vehicles, testing equipment, and administrative tools to ensure their optimal functioning and effectiveness.