Application Engineer

SPX FLOW • Rochester, NY

25d • Hybrid

About The Position

Responsible for preparing quotations to meet the process and mechanical requirements of customer specifications while working closely with the outside sales team executing company selling strategy. Supports sales representative team by responding to customer questions and inquiries in a timely manner. Assists with the order reconciliation process and successful hand off to the Project Management team or the Technical Processing Team, as required. May require the entering of orders into ERP system while including all documentation. Qualified candidates will have the ability to blend technical and commercial sales skills to support and drive business.

Requirements

• Ability to effectively present information and respond to questions from internal personnel, Sales Rep’s and customers.
• Ability to read, interpret and accurately respond to technical specifications related to mixer applications and mixer design.
• Solid knowledge of Lightnin, Philadelphia and Plenty product (or similar Mixer Industry) capabilities and limitations.
• Fluid Mechanics and rotating equipment knowledge.
• Knowledge of industry engineering standards and Lightnin or equivalent rotary equipment capabilities.
• Good oral and written communications skills; able to provide concise and accurate technical communications.
• Strong computer skills (MS Office, SAP, other technical applications).
• Good problem-solving skills and ability to develop alternatives.
• Strong interpersonal skills and a good team player.
• Strong oral and written communication skills.
• Bachelor Degree in Chemical Engineering or Mechanical Engineering is required.
• In limited cases, this degree requirement may be met through a combination of work experience and intellectual instruction establishing substantially the same level of knowledge as an Engineering degree.

Nice To Haves

• May require the entering of orders into ERP system while including all documentation.
• May require coordinating the creation of engineering drawings and coordinating the sourcing of non-standard parts.
• More complex mechanical designs are to be send to the mechanical engineering team.
• Can be paid process consulting.
• Use of the appropriate PPE is required.

Responsibilities

• Provides first line quotation support for custom mixer solutions to the Sales Representatives or other team members as required.
• Develops a technical written proposal (including all necessary documentation) in response to customer inquiries.
• Applies engineering principles to translate the process and mechanical requirements of customer specifications into the most advisable sales quotation with the direction process design leadership or peers.
• Designs complete mixer to meet simple mechanical specifications and/or process requirements by performing calculations.
• Consistently provides process designs and quotes within the committed and requested due dates.
• Leads the handover of new orders for entry into the ERP system by completing a thorough review of the order requirements and performing a detailed entry of all data necessary to process the order.
• Estimates costs and develops list pricing for the complete mixer consistent with published guidelines for custom solutions.
• Collaborates cross-functionally with other departments during the quotation and/or order reconciliation process to ensure a quality product consistent with current SPX Flow policies.
• Contributes to technical sales strategy setting with assistance from the Commercial and/or Global Product Management Team for a competitive bid.
• All completed work to be filed electronically to create proper historical record of transactions consistent with Application Engineering team policies.
• Plays a supporting role in customer witness and non-witness lab testing opportunities.
• Is a supporting team member on customer visits.
• Runs simple CFD requests for clients utilizing internal CFD automation tools.
• Completes the extensive AE training program within a 7-9 month time period and becomes self-sufficient in design and quoting within that time period followed by the completion of a test ensuring understanding of process and mechanical design concepts.
• Other job duties and tasks as assigned.

Benefits

• Quality encompasses all aspects of SPX’s business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level