Application Engineer

Nord-Lock Group•DeWitt, IA

20d•Remote

About The Position

The Shinkansen high speed railway in Japan, Burj Khalifa in UAE, NASA space probes and offshore wind turbines are prime examples of constructions with constant vibrations causing stress on applications which, if not secured properly, jeopardizes safety. The company focuses on building connections that last, going beyond manufacturing the best bolting technologies to expert support and pioneering digital solutions. This role is for an Application Engineer reporting to the R&D Manager in the Business Unit TenEx supporting the Expander brand. The mission is to understand customer requirements and pain points, communicate this to co-workers, and provide technical solutions. The role involves collaborating with engineering on new product designs and supporting sales on new opportunities, including visiting customer sites. A background of working with heavy equipment, experience of field service, or previous work as an engineer or technician is positive. The ideal candidate is a hands-on initiative taker who likes collaborating in a global team, is a problem solver with attention to details. This is a remotely based role in the United States supporting sales colleagues and customers in North & South America and will report to the main Expander office in Åtvidaberg, Sweden.

Requirements

Associate or bachelor’s degree in an engineering Technical Field, and/or equivalent with a minimum of 5 years' experience in a manufacturing environment or similar industry
Technically and mechanically proficient
Deals with internal and external customers on a daily basis
Understand technical drawings and documents
Ability to work under time deadlines with attention to details
Ability to demonstrate effective interpersonal skills, as well as sound judgement, professionalism, confidentiality and good decision-making skills
Ability to communicate effective and professionally, both verbally and in writing
Willing and able to travel domestically and internationally when needed
Fluent in both spoken and written English language

Nice To Haves

A background of working with heavy equipment, experience of field service or previous work as an engineer or technician is ideal

Responsibilities

Provide technical sales support to secure existing and future business including visiting customer sites
Actively gather the information needed to make new designs including research and measure applications
Collaborate with engineering and be the customer voice on new product designs, testing and launches
Make designs and design input in our proprietary design system
Support BU TenEx at exhibitions
Make markets research and analysis as needed
Maintains knowledge of our products and services and participates in trainings as required
Other duties as assigned and necessary for the operation and management of the business