Application Engineer

HEICO Corporation•Santa Ana, CA

42d•$75,000 - $85,000•Onsite

About The Position

Marway Power Solutions dedicates itself to conduct business honestly and ethically wherever operations are maintained. We strive to improve the quality of our services, products, and operations and will maintain a reputation for honesty, fairness, respect, responsibility, integrity, trust and sound business judgment. Our employees are expected to adhere to high standards of business and personal integrity as a representation of our business practices, at all times consistent with their duty of loyalty to Marway Power Solutions, Inc.

Requirements

Excellent sales and customer service skills with a proven ability to explain technical products to both technical and non-technical audiences
Ability to apply engineering, technology, or other related principles to product sales
Ability to interpret electrical schematics, mechanical drawings, and BOMs
Familiarity with commercial electrical safety standards (NEC / NFPA 70)
Ability to concurrently manage multiple projects from start to finish
Ability to work independently and with a team
Self-motivation, reliability, and resourcefulness
Highly organized and strong communications skills (written and verbal)
Ability to use Microsoft Office products and CRM tools (Word, Excel, Outlook, PowerPoint, Project, Salesforce)
Adaptable with a positive attitude
Skilled technical and presentation skills
Willingness to travel (5%)
Customer Service: 1 year (required)
Technical Sales: 1 year (required)
Bachelor’s degree in a STEM related field from a four-year college or university and two to five years related experience, or an equivalent combination of education and experience.

Nice To Haves

Customer Service: 2-5 years (preferred)
Technical Sales: 2-5 years (preferred)

Responsibilities

Act as liaison between the customer and Marway to ensure project scope is fully defined and manage projects from concept to delivery.
Reviews and assists with technical outlines, drawings, quotes, quality clauses, terms and conditions and/or other documents to develop and prepare proposals for the customer.
Communicates with all levels of personnel both internal and external to ensure timely schedule, cost, and quality of deliverables.
Assists internal and external Sales Representatives by providing accurate technical and/or commercial information.
Develops long-term relationships with customers to ensure satisfaction and utilize follow-up techniques to obtain future sales and/or gain market insight.
Answers incoming sales and technical calls from customers in commercial, industrial, military/defense, and other key entities.
Maintains and records all data as it pertains to Customer Relationship Management tools.
Supports in-person meetings, trade shows, and other customer facing activities.