Application Engineer - Product Management

Carrier•East Syracuse, NY

1d•Onsite

About The Position

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. About this role We are seeking an Application Engineer to join our Syracuse, NY team. You will assist field sales with rapid and accurate responses involving pre-sale support/activity, work with engineering on development efforts, and guide sales strategy. Are you focused, driven, and passionate about innovating and developing products and systems? Are you willing to work in a dynamic work environment, communicate effectively with your partners, and be able to raise issues openly? Come and join the ranks of one of the world's most respected, fast-growing, and creative companies.

Requirements

Bachelor’s Degree in engineering or technical discipline
2 + years of experience working in a technical field

Nice To Haves

HVAC industry experience
Experience with commercial packaged units is also preferred
Strong analytical and problem-solving skills
Working knowledge of Microsoft Suite
Excellent written and verbal interpersonal skills
Have an ability to coordinate across multiple functions, to maintain composure in high-pressure situations, and to make decisions in a fast-paced environment
Have a combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers
Have a personality defined by positivity, responsibility, integrity, accountability, and respect culminating in a strong work ethic

Responsibilities

Plans, prioritizes, and manages solutions to all inquiries involving presale support and applications of light commercial unitary equipment.
Collaboratively coordinate with new development teams to support release of new and upgrade product offerings.
Prepares and delivers product training and strategy to sales personnel.
Performs competitive analysis for products of responsibility; communicates product competitive strategies appropriately to the field
Updates literature and software
Support pre-sale customer visits to the Carrier factories including meeting with customers and making presentations
Become an active member in ASHRAE and/or AHRI
Interprets specifications and discuss with sales personnel, vendors and Carrier engineering staff