Application Engineer-Passive Fire Protection

Morgan Advanced Materials•Augusta, GA

42d•Onsite

About The Position

Morgan Advanced Materials is a global organization with a rich history of innovation, specializing in advanced materials like ceramics and carbon. The Thermal Ceramics division focuses on designing, manufacturing, and installing thermal insulation products to reduce energy consumption and emissions in high-temperature applications. With a significant global presence, including 70 sites in 18 countries, and a revenue of £1,100.7m in 2024, the company employs approximately 8,000 people worldwide. Morgan Advanced Materials is a purpose-driven organization committed to using advanced materials to enhance sustainability and improve quality of life.

Requirements

Bachelor’s degree (Engineering, Construction, Sales, Marketing or related field preferred)
Proven experience in sales, technical sales, or field applications within construction, insulation, fire protection, or industrial markets.
Strong knowledge of Passive Fire Protection systems, insulation products, or related applications preferred.
Experience working with contractors, installers, or construction stakeholders.
Excellent communication and interpersonal skills.
Ability to work independently and manage a high level of travel.
Strong organizational and problem-solving skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
Ability to work cross-functionally with internal and external stakeholders.
Understands key decision drivers of installers, contractors, and specifiers.
Demonstrates value through performance, compliance, and total cost of ownership.
Sells based on system advantages, not price.
Presents solutions clearly and effectively.
Drives customer decisions through proactive engagement.
Develops territory plans aligned with PFP growth strategy.
Identifies high-value project opportunities and target accounts.
Aligns activities with broader commercial and operational objectives.
Defines clear next steps and follow-ups with customers.
Actively engages new installers, contractors, and specifiers.
Builds pipeline of project-based opportunities.
Identifies and influences specifications early in project lifecycle.
Supports customers through technical and application requirements.
Collaborates effectively with Sales, Engineering, Marketing, and Operations.
Shares insights and supports broader team objectives.
Contributes to a positive and high-performance team environment.
Responds quickly to customer needs and technical inquiries.
Provides reliable and accurate information.
Supports issue resolution and escalates when necessary.
Acts as a trusted advisor to customers and partners.

Nice To Haves

Strong knowledge of Passive Fire Protection systems, insulation products, or related applications preferred.

Responsibilities

Drive demand and specification of Passive Fire Protection (PFP) systems by building direct relationships with installers, contractors, engineers, and architects.
Reduce reliance on distributor-driven demand by influencing specification and creating pull-through opportunities.
Support growth of FireMaster FastWrap XLS, and broader PFP portfolio through technical selling, training, and field engagement.
Act as a technical and commercial liaison between end-users, specifiers, and internal teams.
Accountability for driving PFP sales growth and achieving revenue targets.
Develop and maintain strong relationships with installers, mechanical contractors, firestop contractors, engineers, architects, and inspectors.
Conduct installer and union training sessions to promote proper installation practices and increase product adoption.
Identify, develop, and track project-based opportunities, ensuring conversion from specification to order.
Provide technical support, including system recommendations, submittments, and application guidance.
Influence specifications by working with engineers, consultants, and key decision-makers early in the project lifecycle.
Collaborate with distributors to ensure alignment on project execution, inventory availability, and customer support.
Utilize value selling techniques to position Thermal Ceramics’ PFP systems based on performance, compliance, and labor efficiency.
Maintain strong product knowledge, including PFP systems, UL/Intertek listings, and application requirements.
Communicate across internal teams (Sales, Marketing, Customer Service, Supply Chain, Applications Engineering) to support business development.
Track and report pipeline activity, forecasts, and market intelligence in CRM.
Monitor competitor activity and provide insights on market trends, customer needs, and product gaps.