Application Engineer - Inspection Systems

Omron Automation - Packaging Solutions - Americas•Hoffman Estates, IL

3d•Onsite

About The Position

Omron Inspection Systems Division is seeking an energetic application engineer to be part of a dynamic team and work alongside advanced technology. The AE role is responsible for the dedicated support of Omron’s automated inspection solutions (SPI, AOI & AXI). This position is located at our Hoffman Estates location and is non-remote.

Requirements

Bachelor’s degree in Engineering, Engineering Technology, Computer Science, or a related technical discipline from an accredited four-year institution, or equivalent combination of education and experience
4+ years of SMT-manufacturing related experience (inspection-focused role preferred) with capital equipment support experience and strong troubleshooting skills.
Ability to read basic electrical schematics
Effective project planning skills and experience
Effective time management skills
Windows PC and Windows Server, networking, domain & security support experience
PC & server hardware build and support experience
MS Office skills (Excel, Word, Power Point)
Strong verbal and written communication skills (desire to work in a customer-facing role)
Ability to learn new concepts quickly and eager to impress
Ability to work independently or as part of a group project
Energetic, self-starting, and motivated personality
Personable & professional attitude (presents well in front of customers)
Willingness to work irregular schedules/hours and the ability to travel up to 50 – 75%

Nice To Haves

Bilingual: Spanish or Japanese language aptitude
Computer coding skills
AutoCAD or similar skills

Responsibilities

Maintain an extensive knowledge base of the Omron inspection solution portfolio, quality standards, and industry insights (as in-house expert)
Maintain expert level knowledge of equipment operation and programming
Assist customers with equipment decisions, questions & technical discussions
Assist the sales team with demonstrations & evaluations (technical sales role)
Assist the sales team with specific, strategic sales & promotional activities
Assist the sales team with industry and trade-show events
Perform equipment installation, service, support & calibration activities
Provide remote, phone and on-site customer support
Train customers and team members on technology-related topics
Assist with the design and implementation of training materials
Crosstrain on each Omron inspection solution product category (SPI, AOI & AXI)
Perform any other activities assigned by management
Represents the Omron Guiding Principles through personal and business interactions with employees, customers, distributors, and colleagues
Represent Omron in a professional, ethical, and socially responsible manner
To conform with U.S. export control regulations, the applicant should be eligible for any required authorization from the U.S. Government.