Application Engineer I/II

Novo Nordisk • Clayton, NC

6d • Onsite

About The Position

Responsible for ensuring reliable and consistent operation of identified local manufacturing applications that are required to operate 24x7. Improve reliability of the process control systems to meet current and projected customer, business and regulatory requirements through the following activities: People Focus, Equipment Focus and Standards "Gatekeeper". This position may be filled at a higher level commensurate with education and experience.

Reports to Manager, Automation.

Essential Functions:
Work primarily with production (shop floor) and corporate as a liaison ensuring application understanding and managing continuous improvement initiatives
Present initiatives and information accurately and explain industry jargon in a clear manner for customers.
Support the identification of application requirements through relationship building and effective stakeholder management
Gather information about stakeholders’ needs/process gaps and develop/implement action plans that support the production goals.
Provides input to product feature enhancements and process improvements
Provide resolutions to system related issues & discrepancies
Coordinate & oversee software upgrades & releases to applicable systems
Coach and train colleagues and stakeholders in relevant areas
Schedule and execute plans in coordination with manufacturing schedules
Support projects that involve specified application solutions
Maintain process application standards, specifications and maintenance plans
Own self development and initiative to understand the site process control systems
Support audits and inspections as SME for specified process applications
Utilize the appropriate cLEAN® tools within the main areas of Systematic Problem Solving, process improvement, and project management
Operate within compliance with a Quality Mindset that focuses on risk management and mitigation
Implement effective Change Management
Support Corporate, DFP, local IT, and local stakeholder initiatives and projects
Govern behaviour based on the Novo Nordisk Way
Support other accountabilities as assigned
Other accountabilities, as assigned

Requirements

• Bachelor's Degree in IT/Engineering/related field or Equivalent (experience + education) required
• 5-8+ years IT or engineering experience in process-based manufacturing, utility, and/or packaging systems a plus
• Knowledgeable in the following applications or technologies: PAS-X, POInT, PLC, SCADA a plus
• Proven expertise, (e.g. project management) in planning/organization and project execution, follow-up, and completion a plus

Nice To Haves

• 5-8+ years IT or engineering experience in process-based manufacturing, utility, and/or packaging systems
• Knowledgeable in the following applications or technologies: PAS-X, POInT, PLC, SCADA
• Proven expertise, (e.g. project management) in planning/organization and project execution, follow-up, and completion

Responsibilities

• Ensuring reliable and consistent operation of identified local manufacturing applications that are required to operate 24x7.
• Improve reliability of the process control systems to meet current and projected customer, business and regulatory requirements.
• Work primarily with production (shop floor) and corporate as a liaison ensuring application understanding and managing continuous improvement initiatives.
• Present initiatives and information accurately and explain industry jargon in a clear manner for customers.
• Support the identification of application requirements through relationship building and effective stakeholder management.
• Gather information about stakeholders’ needs/process gaps and develop/implement action plans that support the production goals.
• Provides input to product feature enhancements and process improvements.
• Provide resolutions to system related issues & discrepancies.
• Coordinate & oversee software upgrades & releases to applicable systems.
• Coach and train colleagues and stakeholders in relevant areas.
• Schedule and execute plans in coordination with manufacturing schedules.
• Support projects that involve specified application solutions.
• Maintain process application standards, specifications and maintenance plans.
• Own self development and initiative to understand the site process control systems.
• Support audits and inspections as SME for specified process applications.
• Utilize the appropriate cLEAN® tools within the main areas of Systematic Problem Solving, process improvement, and project management.
• Operate within compliance with a Quality Mindset that focuses on risk management and mitigation.
• Implement effective Change Management.
• Support Corporate, DFP, local IT, and local stakeholder initiatives and projects.
• Govern behaviour based on the Novo Nordisk Way.
• Support other accountabilities as assigned.

Benefits

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level