Application Engineer - Crushers

Weir•West Valley, MI

7d•Onsite

About The Position

We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining. You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.

Requirements

Bachelor’s degree in Metallurgical Engineering or equivalent experience.
Minimum 5 years’ experience in mineral processing applications and equipment.
Excellent verbal and written communication skills in English.
Proficiency in Microsoft Office Suite; experience with Aggflow/Bruno, ERP/MRP systems, CAD, or engineering software is preferred.

Nice To Haves

Active membership in SME, CIM, or similar mining organizations.
Fluency in additional languages.
Experience with customer-focused service and managing ongoing client interactions.
Demonstrated initiative and continuous improvement mindset.

Responsibilities

Technical Support: Provide timely and expert technical support on comminution equipment to customers, account managers, consultants, and internal teams, ensuring their crushing needs are met effectively.
Equipment Selection & Quoting: Select and size crushing equipment using simulation tools and internal systems, prepare accurate quotations, and maintain comprehensive documentation to support customer requirements.
Order Coordination: Manage original equipment order fulfillment by coordinating with internal teams and third-party suppliers to ensure smooth delivery and implementation.
Cross-Functional Liaison: Act as a technical intermediary between Weir technology groups, sharing regional needs, market trends, and product insights to drive continuous improvement and innovation.
Customer Engagement & Presentations: Deliver technical presentations and support customer engagement at sites, key accounts, and trade shows, enhancing customer relationships and knowledge sharing.
Site Assessments & Troubleshooting: Conduct site visits, including international travel (~5%), to assess operations, troubleshoot issues, and collaborate on product and material improvements.
Documentation & CRM: Accurately document projects and communications using CRM tools such as Salesforce to maintain clear records and support ongoing client interactions.
Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.