Application Engineer CAD/CAM US West or Michigan
About The Position
We are one of the world's leading developers of high-performance CAD/CAM solutions with over 30 years of experience. Our innovative technologies ensure significantly higher performance in the programming process and set international standards in machining production. We develop software used to produce high-end products like mountain bikes, artificial hip joints, and smartphones, controlling CNC machines with the highest standards for performance and part quality. We are looking for candidates with a passion for CAD/CAM technology who want to contribute their know-how. This role requires candidates to live in the US West or Michigan.
Requirements
- At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes.
- In-depth knowledge of CNC machining, CNC control systems, and CNC machine tools.
- Knowledge of CAD/CAM software.
- Experience with milling and turning machines (multi-axis preferred).
- Proficient in using and troubleshooting software applications.
- Strong GD&T (Geometric dimensioning and tolerancing) knowledge.
- Excellent computer skills (MS Office Tools, familiarity with Salesforce).
- Excellent communication skills, both written and verbal in English.
- Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders.
- Strong problem-solving skills and an analytical mindset.
- Strong organizational, time management skills and resilience to manage multiple support requests and projects.
- Self-motivated individual with independence and a goal-oriented approach.
- Enthusiasm for innovative technologies and solutions.
- Must live in US West or Michigan.
- US citizenship.
- Valid driving license.
- Flexibility to travel domestically, and travel internationally occasionally.
Responsibilities
- Provide outstanding technical and sales support to customers, clients, dealers, and partners.
- Demonstrate technical expertise in the pre-sales phase by asking appropriate questions and sharing relevant examples of solutions.
- Manage the client experience with precision, empowering customers through comprehensive post-sales training.
- Resolve complex technical issues while collaborating with internal and external stakeholders to ensure client satisfaction and increase revenue.
- Stay informed about market trends, align with schedules, and ensure timely fulfillment of commitments.
Benefits
- 15 paid vacation days to start
- 13 paid company holidays
- Strong compensation package: A fixed salary together with a variable
- Remote work 100%
- Direct deposit payroll
- Flexible spending reimbursement account for medical expenses
- Medical, dental and vision group insurance
- Disability insurance
- Life Insurance
- Simple IRA retirement plan with company match up to 3% (no vesting period)
- Targeted job-related training measures and workshops for personal development
- Stimulating working environment within a dynamic and highly motivated team
- International working environment in a multinational, stable and innovative company
- Well-established local team in the US
- Open-minded culture with flat hierarchies and a high degree of creative freedom
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
