Dental CAD/CAM Department - Manager
About The Position
A growing dental laboratory is seeking an experienced Dental CAD/CAM Manager to lead and support its digital design team. The manager oversees digital design workflows, supports quality standards, troubleshoots technical issues, and helps improve department efficiency in a fast-paced dental lab environment. The role combines leadership and organization with advanced technical knowledge, and may include hands-on technical support as needed. The position is full-time and onsite in Rochester, New York. Compensation is $90,000–$110,000 per year, based on experience, with incentive opportunities. A premium benefits package and relocation assistance for qualified candidates are available.
Requirements
- Strong experience with digital dental design workflows.
- Proficiency with software and platforms such as 3Shape, Exocad, and Meshmixer, and with desktop scanners, 3D printers, and/or CNC mills.
- Strong understanding of dental anatomy, occlusion, case design, and production standards.
- Ability to troubleshoot technical issues and support digital production needs.
- Strong communication, organization, and leadership skills.
- Ability to prioritize deadlines and manage workflow in a busy lab environment.
Nice To Haves
- 5–7 years of dental laboratory CAD/CAM experience preferred.
- Prior experience supervising, training, or managing a team preferred.
- CDT certification is a plus but not required.
- Bachelor’s degree or equivalent experience preferred.
Responsibilities
- Lead, support, and mentor CAD/CAM designers and digital team members.
- Help manage daily workflow, case assignments, scheduling, and production priorities.
- Review digital designs for accuracy, function, fit, and overall quality.
- Ensure cases meet internal quality standards and doctor/customer expectations.
- Support complex case planning and provide technical guidance to the team.
- Help improve CAD/CAM procedures, workflow consistency, and department efficiency.
- Troubleshoot digital design, scanning, printing, milling, and software-related issues.
- Work with lab leadership and other departments to support smooth production flow.
- Monitor department performance and help identify areas for improvement.
- Assist with equipment, materials, and resource planning as needed.
Benefits
- Premium benefits package.
- Incentive opportunities.
- Relocation assistance for qualified candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
