Application Engineer Associate

NMB Technologies Corporation•Novi, MI

76d•$64,039 - $96,059

About The Position

The Application Engineer Associate supports customers and members of the sales team by providing technical support and resolving technical issues to maximize design win success. The role develops knowledge of ball bearings and precision mechanical products and applies that knowledge to products, business processes, and sales practices. Working with Account Managers, the associate supports business development and customer relationships, understands customer applications and technical requirements, and recommends suitable NMB products. The role also leads custom motor bearing solution development, coordinates technical work between customer engineering and international NMB engineering, and tracks schedules through final approval and transition to production. The associate manages sample development and evaluation, coordinates sample failure analysis and design improvements, prepares product documentation, reports customer interactions and opportunity status internally and externally, and researches customer technical roadmaps and industry trends. Travel is required up to 20%, mostly domestic with occasional international travel. Other related duties may be assigned.

Requirements

Bachelor's degree in Mechanical Engineering or a related engineering field.
Entry-level candidate or less than 3 years of general work experience.
Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
Excellent written and verbal communication and presentation skills.
Legal authorization to work for any employer in the United States; employment eligibility verification is required at hire. Visa sponsorship is not available.
Ability to perform the described physical work, including a normal amount of sitting and standing, average mobility around an office, and a normal amount of computer work.

Nice To Haves

Basic 3D modeling skills, especially SolidWorks.
Business-level speaking ability in Japanese or Spanish, depending on business needs.
Fluency in reading and writing Japanese or Spanish, depending on business needs.

Responsibilities

Support Account Managers in identifying and penetrating new accounts in target markets, qualifying accounts and opportunities, and securing new business.
Visit customers independently or with Account Managers for interactive engineering discussions.
Understand customer applications and technical requirements and recommend appropriate designs, including optimal NMB products.
Lead development of custom motor bearing solutions and coordinate technical activities between customer engineering and international NMB engineering.
Track customer schedules, set realistic expectations for NMB deliverables, and ensure successful development through final approval and transition into production.
Manage sample development and evaluation, ensuring samples that meet customer requirements are delivered on time.
Collect customer evaluation results promptly and provide feedback to NMB engineering.
Coordinate sample failure analysis and implement design improvements as needed.
Issue product documentation, including technical drawings, specifications, data sheets, and catalogs.
Provide timely written and verbal reports on customer interactions and opportunity development status, including updates in SalesForce.com.
Gather information on customer technical roadmaps and industry technical trends, analyze it, and regularly report summaries and recommendations to product management.
Travel up to 20%, primarily domestically with occasional international travel.
Perform other duties related to the job function.