Application Development Technical Business Analyst Assistant Vice President

Citi • Mississauga, ON

2d • CA$94,300 - CA$141,500 • Onsite

About The Position

Citi, a leading global bank with a vast network of customer accounts and operations in over 160 countries, is seeking a technically proficient and analytically driven Business Technical Analyst. This role is crucial for bridging the gap between business stakeholders and engineering teams, requiring a strong understanding of application development, coding principles, and enterprise architecture. The Enterprise Operations & Technology teams at Citi are responsible for developing technology solutions that ensure the bank's safety, manage global resources, provide essential technical tools, design digital architecture, and deliver a first-class customer experience. Citi is committed to diversity and fosters an environment where employees can grow and succeed, valuing respect, merit-based promotion, and opportunities for personal development. Ideal candidates are innovative problem solvers who bring their authentic selves to work and are passionate about delivering results.

Requirements

• Solid understanding of application development principles with the ability to read and comprehend code in at least one modern programming language (e.g., Python, Java, JavaScript).
• Familiarity with REST APIs, microservices architecture, and cloud platforms (e.g., AWS, Azure).
• Strong proficiency in SQL for complex data querying, analysis, and validation.
• Hands-on experience in both Agile and Waterfall methodologies.
• Proficiency in Jira, Confluence, Visio or Figma for requirements management and process diagramming.
• Working knowledge of consulting and project management techniques and methods.
• Ability to work effectively under pressure, managing deadlines and unexpected changes in requirements or expectations.
• Ability to operate with a limited level of direct supervision, exercising independence of judgement and autonomy.
• Acts as a Subject Matter Expert (SME) to senior stakeholders and cross-functional team members.
• Bachelor's degree in information technology, Computer Science, Engineering, or a related technical field.
• 5+ years of experience in a Business Analyst, Systems Analyst, or Technical Product Owner role.

Nice To Haves

• Understanding of Commercial Banking, Client Onboarding, and KYC (Know Your Customer) concepts is a strong advantage.

Responsibilities

• Conduct technical Proof-of-Concept (PoC) evaluations of new technologies and architectural patterns and implement successful findings into actual projects.
• Conduct feasibility studies, performance benchmarking, and time and cost estimates to support informed decision-making.
• Participate in the development, design, and implementation of new or revised application systems and programs to meet specific business needs.
• Actively participate in all phases of the development lifecycle — analysis, design, construction, testing, and implementation — while providing operational and user support to business stakeholders.
• Translate complex business requirements into detailed technical specifications, including user stories, process flows, data models, and API requirements.
• Utilize in-depth knowledge of application development to analyze complex problems, evaluate business and system processes against industry standards, and provide sound, evaluative judgement.
• Perform in-depth data analysis using SQL and other tools. Define data transformation rules and map data flows between systems.
• Create and maintain comprehensive documentation including Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), and technical guides.
• Partner with QA teams to define testing strategies, write test cases, and participate in User Acceptance Testing (UAT) and system integration testing.
• Serve as an advisor and coach to new or junior analysts, sharing knowledge and best practices.

Benefits

• Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level