About The Position

The Innovation and Automation team partners with business and IT stakeholders across the enterprise to design, build, and deploy custom automation and analytics solutions that drive measurable business value. As an Application Development Senior Advisor, you will work closely with operational leaders to understand their goals, become a subject matter expert on the data, and deliver innovative analytics and automation that provide actionable insights. This role is ideal for a curious problem solver with strong data analytics experience, a learning mindset, and the ability to translate complex business needs into effective technical solutions.

Requirements

  • Minimum of 5 years of experience in application development, automation, data analytics, or a related technical role.
  • Strong problem-solving skills with an operational mindset and the ability to think creatively beyond standard solutions.
  • Proven experience analyzing data using multiple SQL dialects, Python, and other relevant technologies.
  • Hands-on experience with data mining, database exploration, and translating data into business insights.
  • Experience developing data visualizations using Tableau or comparable analytics and reporting tools.
  • Demonstrated ability to communicate effectively, influence across teams, and tailor technical information to diverse audiences.
  • Ability to connect analytics and automation initiatives to both short- and long-term business objectives, driving tangible business value.

Nice To Haves

  • Ability to independently drive and deliver solutions with limited supervision.
  • Experience working with medical claims data.
  • Familiarity with contact center operations and related performance metrics.
  • Demonstrated ability to conceptualize desired outcomes, align solutions with business strategy, and understand end-to-end operational workflows.

Responsibilities

  • Partner with business and IT stakeholders to identify analytic and data gaps, facilitating working sessions to design, prototype, and deliver automation and data integration solutions.
  • Develop a deep understanding of business operations, workflows, and objectives to ensure analytics and automation align with both short- and long-term value streams.
  • Analyze and interpret data using SQL, Python, and other applicable technologies to answer business questions and surface actionable insights.
  • Design, build, and maintain custom process automation and advanced analytics solutions that improve efficiency, visibility, and decision-making.
  • Translate business needs into clear technical requirements, and communicate technical outcomes in meaningful, actionable terms for non-technical audiences.
  • Visualize and communicate insights using Tableau, The Doctor, and other data visualization tools to support informed decision-making.
  • Pioneer and evaluate new technologies, tools, and methodologies to advance automation and data analytics capabilities.
  • Take ownership of stakeholder relationships, projects, and deliverables, driving outcomes with accountability and professionalism.
  • Collaborate closely with U.S.-based business partners, aligning working hours with the U.S. Eastern Time Zone.

Benefits

  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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