About The Position

Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations. Currently we are looking for an experienced Salesforce administrator/developer to join our Information Systems team. In this position, you will be responsible for building solutions within Hyland’s Salesforce platform with a focus on configuring within Sales Cloud, Service Cloud and Revenue Cloud managed packages. Qualified candidates thrive on building problem solving solutions for our business teams and will be knowledgeable in declarative and programmatic capabilities within the Salesforce ecosystem as well as integrations with related packages and applications. If you are looking for a robust team to work with and learn from while growing your skills within the Salesforce platform, you will want to check this opportunity out.

Requirements

  • Bachelor's degree in Computer Science or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job.
  • 5+ years of experience supporting the Salesforce platform preferred.
  • Experience with declarative and programmatic capabilities like Flow, Lightning Web Components, Apex, SOQL and SOSL.
  • Experience supporting additional financial systems and integration platforms preferred.
  • Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
  • Good organizational multi-tasking and time management skills
  • Good collaboration skills applied successfully within team
  • Good interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
  • Good attention to detail
  • Good ability to handle sensitive information with discretion and tact
  • Ability to work independently and in a team environment

Responsibilities

  • Translate business and technical requirements into working solutions in accordance with best practices; apply team standards in solution development.
  • Design, prototype, build and configure solutions according to best practices and support solution design for other team members.
  • Communicate and gain approval from team members on developed solutions; revise and modify as necessary.
  • Develop and execute unit and integration testing of business applications and ensure performance is optimal and resolve any issues; advise business customers on testing practices
  • Maintain and support developed solutions.
  • Participate in planning prioritizing and estimating incoming work.
  • Ensure all solutions are developed and documented in a manner that allows for ease of maintenance by our support team.
  • Migrate solutions within DevOps pipeline using designated tools and adhere to change management procedures
  • Collaborate with other areas of the business in the development of solutions.
  • Identify opportunities to improve team standards and work with peers to drive process improvement.
  • Safeguard the security, integrity, and confidentiality of the company's internal systems and data by complying with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy.

Benefits

  • development budget (used for certifications, conferences etc..)
  • tuition assistance program
  • 4,000+ self-paced online courses
  • instructor-led webinars
  • mentorship programs
  • structured on-boarding experience full of trainings
  • dedicated Learning & Development department supporting our employees
  • cutting edge technologies
  • constant modernization efforts
  • dynamic and innovative environment
  • dedicated R&D Education Services department to help you grow
  • flexible work environment and working hours (we are working in task-based system!)
  • possibility to work from home
  • private medical healthcare
  • life insurance
  • gym reimbursement
  • Volunteer time off (24h/year)
  • employee resource groups
  • inclusion benefits and policies
  • snacks and beverages
  • employee referral program
  • birthday, baby gifts and employee programs
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