Application Chemist

Elementar Americas • Ronkonkoma, NY

46d • Hybrid

About The Position

Elementar Americas, Inc. is seeking a highly motivated Application Chemist to join their team in Ronkonkoma, NY. This role serves as a technical expert, bridging laboratory science and customer-facing responsibilities. The Application Chemist will be responsible for analyzing customer samples, writing sample analysis reports, conducting product demonstrations for prospective customers, and assisting in customer and staff training. Additionally, this role will provide overflow technical support for both Service staff and customers.

Requirements

• Bachelor’s degree in chemistry or a similar scientific field is required, graduate degrees preferred.
• Experience with analytical instrumentation, preferably with Elemental Analyzers.
• Has a customer-focused mindset; previous experience in a customer-facing role is a plus.
• Strong technical writing and verbal communication skills; experience preparing technical documentation and presenting to diverse audiences.
• Excellent attention to detail, analytical thinking, and ability to manage multiple projects simultaneously.
• Proficiency in troubleshooting and independently solving technical problems in a lab setting.
• Willingness to learn, with enthusiasm for solving complex problems.
• Flexible, adaptable, and comfortable shifting priorities.
• Curious and improvement-oriented, always seeking better ways of working.
• Travel approximately 15% with a valid driver’s license and passport.
• Onboarding training required in Germany.
• Experienced working with a CRM system, preferably SAP, and the MS Office Applications.
• Ability to lift to 20 lbs.

Responsibilities

• Measuring and conducting sample analysis to support the Sales team with prospective customers.
• Collaborating with the Sales team to plan and conduct product demonstrations for customers, including a comprehensive overview of equipment features and functionality and showcasing how the equipment can be applied to the customer’s specific samples.
• Providing application support to customers pre- and post-sale, including troubleshooting, method adaptation, and in-person small group user training.
• Assisting with technical support of customers and Service staff.
• Creating and executing application & technical trainings via webinars for customers, Elementar staff, and distributors.
• Preparing technical documentation (i.e., sample preparation, test reports, user guides, application notes) to provide customers and Service team for instrumentation needs.
• Driving continuous improvement of applications based on feedback and innovation.
• Traveling, as required, to provide application support to customers and company personnel, ensuring timely submission of all necessary reports and other required paperwork.
• Operating, calibrating, and maintaining laboratory instruments and equipment, ensuring accuracy and repeatability of results.
• Ordering and stocking reagents, gases, and spare parts to facilitate smooth laboratory operations.
• Following all safety, environmental, and regulatory procedures; participating in the development of SOPs and safety best practices.
• Collaborating closely with Application Specialists in Germany.
• Additional periodic travel to the manufacturing facilities in Manchester, UK, and Langenselbold, Germany for intensive training and certification programs.

Benefits

• Comprehensive health benefit package
• Competitive salary
• Retirement savings account with a company match
• 20+ vacation days
• 13 paid holidays
• Paid leave of absences
• Remote/Hybrid work environment
• A rewarding and exciting position including long-term growth and development potential
• Opportunity to work in an open and dynamic team, with flat hierarchies and short coordination channels

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level