Application Analyst | Nurse Call System

Gundersen Health System•Stanfold, WI

8d•Remote

About The Position

Emplify Health is seeking a collaborative and clinically minded Application Analyst to support and optimize our Nurse Call environment, with a primary focus on the Voalte communication platform. This role partners closely with nursing, clinical leadership, IT, and vendors to ensure reliable, intuitive, and efficient clinical communication that supports patient safety, workflow efficiency, and high‑quality care.

Requirements

Bachelor's degree or a related field or equivalent years of experience and education
At least 2-4 years of relevant work experience
Experience supporting or implementing a nurse call system, strongly preferred
Voalte / Vocera Clinical workflow understanding, preferably with nursing or inpatient care environments
Experience working with clinical communication systems, mobile devices, or real‑time alerting platforms
Strong analytical and problem solving experience

Responsibilities

Serve as the primary subject matter expert for the Voalte Nurse Call and clinical communication platform (Voalte One, Voalte Mobile, Voalte Wearables, as applicable)
Support implementation, configuration, optimization, and ongoing maintenance of the nurse call system across clinical areas
Troubleshoot and resolve issues related to alerts, escalations, call routing, device connectivity, and integrations
Support training and go‑live readiness for nursing staff and ancillary teams during new deployments or optimization initiatives
Monitor system performance, uptime, and user experience; proactively identify opportunities for improvement
Ensure nurse call workflows support patient safety initiatives, response time goals, and regulatory standards
Assist with documentation, change management, and governance related to clinical communication systems