Application Analyst | Epic Resolute PB
About The Position
We are seeking an experienced Application Analyst – Epic Resolute PB to support and optimize our Epic Professional Billing applications. In this role, you will partner closely with revenue cycle, finance, operational, and clinical stakeholders to ensure billing workflows are efficient, compliant, and aligned with organizational goals. You will play a critical role in supporting charge capture, claims processing, reimbursement optimization, system integrity, and end-user success. The ideal candidate brings Epic billing expertise, strong analytical skills, and a commitment to delivering exceptional support in a complex healthcare environment.
Requirements
- Bachelor's degree or a related field or equivalent years of experience and education
- At least 2-4 years of relevant work experience
- Epic Resolute Professional Billing and/or Hospital Billing certification will be required upon hire
- Strong analytical and problem solving experience
- Strong understanding of revenue cycle workflows including charge capture, coding, billing, claims, and follow‑up
- Experience working with finance, revenue cycle, and operational stakeholders
- Strong analytical, problem‑solving, and troubleshooting skills
- Ability to clearly communicate technical concepts to non‑technical users
- Experience working in a healthcare IT environment
Responsibilities
- Troubleshoots and resolves basic application issues and provides end user support.
- Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency.
- Monitors applications for issues in connection with maintenance, upgrades and implementations.
- Monitor performance and assist with auditing processes to ensure data integrity
- Participate in projects related to system enhancements, integrations, and new implementations
Benefits
- Medical
- Dental
- Life Ins
- HSA/FSA
- 401k match
- annual discretionary base contribution
- Paid Time Off (PTO)
- Professional Development Opportunities
- Tuition Investment Program
- Wellness program with incentives
- employer-paid life insurance and AD&D
- optional short-term and long-term disability coverage
- employee assistance program
- identity theft protection
- pet insurance
- Inspire & Celebrate colleague recognition and rewards program
- discount program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
